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Airtel rolls out mobile HD voice service in Africa

Posted on 06 March 2013 by Africa Business

Bharti Airtel Limited (http://www.airtel.com) is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 4 mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G wireless services and mobile commerce. Bharti Airtel had over 262 million customers across its operations at the end of January 2013.

 

Mobile HD voice offers crystal clear audio quality and will enhance user experience on Airtel mobile networks

NAIROBI, Kenya, March, 2013/African Press Organization (APO)/

•    High quality voice services to be available to consumers in Kenya, Rwanda, Malawi and Nigeria

•    Will complement the company’s state-of-the-art high speed data networks and take user experience to the next level

Bharti Airtel (“Airtel”), a leading telecommunications services provider with operations in 20 countries across Asia and Africa, has announced the launch of the mobile HD voice service for its subscribers in Africa. The development comes as the first step in Airtel’s ambition to make mobile HD voice accessible in all its operations across the continent.

HD voice is the most significant improvement in voice communications in the past two decades. Mobile HD voice offers crystal clear audio quality and will enhance user experience on Airtel mobile networks. “Surveys confirm that customers place a high value on HD Voice”, explains Andre Beyers, the Chief Marketing Officer, Airtel Africa. “The new service will enrich end-user experience for Airtel subscribers”.

Mobile HD Voice enables high-quality voice calls because it reduces background noise often heard on a regular call. Airtel customers on 3G networks will experience a significant improvement in their voice communications as the new service will enable them to hear better in noisy environments.

To enjoy the maximum benefits of this new technology, both the calling and the called party need an HD-Voice compatible mobile phone. However, improvements in call quality are also perceived when using an HD voice-enabled phone to call a non-HD Voice phone.

Mobile HD Voice based on AMR (Adaptive Multi Rate) Wideband technology (W-AMR) operates with nine different bit rates, providing high-quality voice calls. Compared to the current narrowband speech codec, the W-AMR speech-compression algorithm doubles voice bandwidth and produces better results.

After years of trials, HD Voice services were launched in 2009 and they are now available in 35 countries around the world. According to the results of a recent survey, 96% of customers are satisfied with HD Voice calls, hence the rapid pace of commercialization of the services across the globe.

Airtel becomes the third operator to launch a mobile HD voice service in Africa. The telecommunications company aims to make HD voice a reality on the continent. Further launches will be scheduled in 2013.


 

SOURCE

Bharti Airtel Limited

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