Used correctly, converged communications cements the corporate – ATEC

From corporate management point of view, there is no way one could effectively run an operation without considering the role played by converged communications and related infrastructure. Experts within the supply of advanced security solutions suggest that there is a growing need for the supply of converged communications and more awareness around the understanding that, if used strategically within the business, this resource can seriously strengthen operations.

Riaan Janse van Rensburg is the Chief Technology Officer (CTO) at ATEC Systems and Technologies (ATEC), a national ICT and software company focused on telecommunications, security and management systems.

He says there is a realisation of the importance of technologies like VoIP, Internet Connectivity and IPTV, as examples of what is being meshed together to help create leading networks in commerce.

“When networks are set up and installed professionally, they do work and the issue is to trust the network and bandwidth. Look at Skype as an example, Skype does not cost anything and clients don’t mind when they are cut off because it is free. In other words, cost is the driving force,” says Janse van Rensburg.

He claims that two of the more pressing issues are that of security and quality of services. “The complexity is not always understood by clients; therefore the technical team installing the system must be experts and deliver an excellent service. This plays a big role. An IP phone has a lot of components which can go wrong, but in the corporate environment the client has a technical support department or division which takes care of their support,” Janse van Rensburg continues.

The rise of IPTV and online media stream

The availability of bandwidth and sufficient content are two issues that continue to impact on the progress of IPTV and its influence on the growth of pay-TV.

There are a variety of IPTV, including traditional TV on a closed network, Over-the-Top TV and DVB-Over-IP (satellite service over IP), and each is applied and used in different environments.

Van Rensburg adds that DVB-over-IP is attracting a lot of attention and areas where it is not practical to erect satellite dishes. “The way content is distributed and supplied has changed,” he says.

“When we look at Over-the-top TV, it is significant – YouTube is only 8 years old, and it is massive. The way content is distributed and supplied has changed. Big corporate film studios are going to suffer, because people watch YouTube. Sport is still a supporter of traditional TV though. As smart phones and technology compression develops, so will the environment. Piracy and legal routes cause a lot of damage, because companies will have to find other routes to distribute or supply content,” he continues.

Looking ahead, Van Rensburg believes fibre has a massive role to play but the private sector will invest in equipment that is cost effective. This means that rural areas still have a problem – cost must be reduced for the smaller sector so that rural areas can also get infiltration.

“It is important to have connectivity because it helps to inform people – news, internet, social media and also email,” he continues.

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