MTN Uganda receives all the KACITA AWARDS for telecommunications companies

MTN Uganda has received three awards from Kampala City Traders Association (KACITA) including Best Telecom Company, Best Money Transfer Services and Best Internet Service Provider 2013.

This comes just a few weeks after MTN Uganda was recognized as Uganda’s leading Super Brand where MTN was also recognized in the Telecommunications, Internet, Computers and Technology category. At this same award ceremony, MTN Mobile Money was also recognized under the financial category, ranking closely to some banks and other financial institutions.

MTN CEO, Mazen Mroué and other MTN officials David Besigye and Chris Wandera displaying one of the three Awards at MTN Towers

The KACITA Awards announcement was made at a function which took place on Friday 9th August 2013 at Hotel Africana. MTN Uganda was applauded for its continued adherence to quality products, standards and excellent service provisioning to its customers. The event was presided over by the Minister of Trade and Industry Hon. Amelia Kyambade who represented the Vice President of Uganda, Hon. Edward Ssekandi.

Commenting on the Awards, MTN Chief Executive Officer, Mazen Mroué attributed the accolades to the continued dedication from MTN staff and the support from its valued customers.

“We are honored to win these awards in recognition of our continued efforts towards making the lives of our customers a whole lot brighter. We pledge to continue to work together with KACITA and the Government of Uganda as developmental partners to further support business communities in and around Kampala. The traders and Small to Medium Enterprises (SMEs) are a key facet of our economy as they play a fundamental role in the development of the country,” Mroué said.

Earlier in April, MTN Uganda was also voted as the Best Mobile Telecom provider of the year (2012) at the 2013 Uganda Responsible Investment (URI) awards ceremony held at the Imperial Royal Hotel in Kampala.

According to Public Opinions the organizer of the Uganda Responsible Investment awards, MTN was voted for by the people of Uganda in appreciation and recognition of its contribution towards the promotion of international best practices and standards in their day-to-day operations.

KACITA Spokesperson Issa Ssekito said the Awards which are held annually are intended to honour products that enforce standards and continue to be innovative in order to deliver customer satisfaction.

All selected Brands that were entered for the awards were nominated by the public before verification by Uganda National Bureau of Standards for certification. The public were again asked in a random survey why they prefer/think of each of the brands against the others. This method comprised 60% of the selection while 40% was collected through SMS messages that were collected and tabulated by audit firm, Ernst & Young.

This year, the KACITA Awards were sponsored by Coca Cola, Nile Breweries and UMEME.

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