Life is on hold as we try to pay our EDF energy bill

My boyfriend and I moved into a flat in June last year and signed up to EDF for our energy supply. We did not receive any bills for three months, then we were sent three – one for gas, one for electricity, as well as a joint energy bill. Despite ringing to sort out the mess we continued to get multiple bills. Eventually, we paid one over the phone, but this payment was never taken from our …

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