MASERU-First National Bank Lesotho will today (Tuesday) introduce new banking software for smartphones in an effort to support its mobile banking service.
Known as Smartphone Banking App, the software functions on compatible cellphones without requiring network providers or data-integration.Smartphone Banking App is supported by cellphone models such as iOS Apple, BlackBerry10 as well as Android Smartphones and is available as a free download from the App stores.
According to the bank, the App affords clients the convenience of secure banking at any given time, anywhere.
“We are excited to bring FNB’s innovative award-winning Smartphone Banking App and digital banking to Lesotho and empowering our clients with relevant mobile solutions such as the App and Mobi. This is an opportunity to contribute meaningfully towards the banking sector and unleash client benefit,” said the FNB Lesotho chief executive officer, Mr Emil Heppell in a statement.
Apart from being able to do general banking transactions such as viewing account balances, transfers and payments, the App is said to include additional services such as the ability to locate cash withdrawal machines (ATMs), buying prepaid airtime, making free calls and sending messages to other App users.
“The App is going to offer our clients a simple and intuitive banking experience for anytime banking. Unique innovations such as the ability to locate and pay anyone in close proximity and make cashless mobile money payments are just some of the many value-added services clients will benefit from,” Hepell continued.
For clients who do not have Smartphones, FNB has also launched a Mobisite, which works just as well on feature phones.
“While we believe Lesotho has great potential for Smartphone App penetration, we tried to ensure that we cater for most of our clients’ requirements. We foresee that eventually, as supply increases and the prices of smart devices fall, more people will have access to these devices to be able to transact using our digital channels.”
Both the FNB Banking App and Mobi site provide access to banking for customers who may not have easy access to the branch network. .
“Our App includes an eWallet, which enables us to reach the underserviced and under-banked with a mobile, money solution.
Customers can expect regular new features and innovations that make their lives easier and add to their banking experience. FNB is a global bank and with this technology, we are delighted to be taking a world-class mobile solution to our clients in Lesotho,” explained the CEO.
Some of the features of the App include: viewing account balances, transferring money between accounts, making payments (including once-off payments), locating cash machines, inContact Instant Message notifications, which notify a user of activity on their accounts, FNB Messenger, which allows free messages between App users, Chat Payments (send cash or airtime to chat contacts), free calls between App subscribers, Geo Payments, person to person payment solution using GPS, eWallet, an electronic store of funds which allows a user (FNB or non FNB) to receive funds and withdraw cash, or send or buy prepaid services.
FNB became the first financial institution with a Smartphone App in July 2011 in South Africa, which became the most downloaded App in the county on introduction.