Companies in need of strategic technology solutions and consulting services to meet the challenges of a rapidly changing and unforgiving business environment can now access services from Premitek.
Premitek, which is an elite information technology company led by a group of IT professionals with vast experience, has developed technology solutions using the We Hear You philosophy to help companies realize their goals.
The firm focuses on empowering corporations to use the evolving technology and cloud/mobile computing to enhance their business competitiveness.
Some of its solutions include ‘NABD’, the first customer service solution with an integrated business process management engine that transforms organizations capabilities to increase customer retention, significantly reduce support cost and deliver exceptional and consistent customer service across email, web portal, mobile, chat, call center and social media channels.
Another product is the ‘1StopDesk’, a revolutionary platform integrated with business process management that enables customers to obtain self-service and attended service from all network companies via a single mobile APP and a single web portal.
Established in 2002, Premitek has expanded its portfolio of business automation solutions and IT services offerings to ASEAN, EMEA and North American markets while strengthening its value proposition to dominate regional market share in the customer service.