Daily Archives: May 12, 2017
The Government of Somaliland and DP World Group of the United Arab Emirates have celebrated a 30-year concession to develop and manage a multi-purpose port in the commercial capital of Berbera.
For a while now we’ve been hearing how important it is to be customer-centred particularly for large corporates. Cliché terms such as “customer is king” and “customer experience is the new brand image” come to mind and other concepts such as how “it costs six times the effort to acquire a new customer when compared to keeping an existing one”. From these statements it is clear that the customer has become a very important component of the equation when it comes to running a successful business.
The United Nations Special Rapporteur on the right to food, Hilal Elver, today cautioned that many Zambian peasants are at risk of becoming squatters on their own land as Zambia is turned into Southern Africa’s food basket.