Insights from the recent World Chambers Congress: why comfort in neutral disputes mechanism is key to the role of international trade as a salve for a fractured world

As the International Chamber of Commerce’s (ICCs) 13th World Chambers Congress (WCC) has now come to a close in Geneva, we reflect on the theme of ‘multilateralism key to achieving peace and prosperity for all’.

CCM in South Africa: Bringing Customer Centricity and Business Value into the Same Conversation

In today’s world, businesses need to find technology solutions that can address evolving customer needs while simultaneously delivering significant value. Therefore, the emergence of a new breed of technology called customer communications management (CCM) plays a crucial role here.

The sky’s the limit for cloud security

The digital era has opened new vistas for individuals and businesses with cloud computing being a critical driver of digital transformation and the biggest threat has proven to be security.

The NHI Bill has just been passed – what does that mean for medical aid members?

The passing of the National Health Insurance (NHI) Bill by the National Assembly on 13 June has sparked widespread debate among everyone from private medical scheme members to healthcare providers to the general public.

How businesses can build towards sustainable social impact

By creating a clear vision of shared purpose, involving employees in the process, and building relationships with beneficiary organizations, companies can achieve a well-functioning and powerful culture that can help attract and retain employees who value social impact. This approach can make all the difference to a company’s performance, and it is becoming increasingly important for businesses to prioritize social impact in order to stay competitive in today’s market.

CHIC implements Accor digital solutions across owned portfolio in DRC

Five hotels, including Novotel Kinshasa La Gombe will integrate Accor’s innovative digital solutions
including mobile solution Accor key and Opera cloud systems

How technology enables businesses to fight fraud without impacting customer experience

In today’s digital landscape, businesses are facing an increasing threat of online fraud. As highlighted by Experian’s research report, senior decision-makers are now prioritizing investments to protect against fraud, with nearly 3 in 4 acknowledging its significance.

ONE Campaign urges leaders to seize the opportunity presented by critical New Global Financial Pact Summit

As world leaders gather in Paris to discuss how to accelerate efforts to tackle climate change and poverty, activists from The ONE Campaign are urging them not to waste this critical opportunity.