Tag Archives: customer

A company that knows how to make things look easy

By Thandisizwe Mgudlwa Alcatel-Lucent has a success story to tell. Its stories, references and activities in Africa in 2012 is a lesson for many other organizations who what to make it big on the continent. In a recently published document Alcatel-Lucent shares references, successes, achievement and activities in Africa; as well as vision of African […]

Frost & Sullivan: Need for Increased Functionality Drives EMEA Contact Center Systems Market

Enterprises pushing for tighter integration between various contact center applications   LONDON, Dec. 13, 2012 /PRNewswire/ — Technology upgrades and migration to IP/SIP are key drivers for the contact center systems market in Europe, Middle East and Africa (EMEA). Revenue growth in the analytics segment is robust, followed by the quality monitoring (QM) segment. Despite the presence […]

JinkoSolar to Supply 81 MW WBHO-Building Energy in South Africa

SHANGHAI, Dec. 12, 2012 /PRNewswire-FirstCall/ — JinkoSolar Holding Co., Ltd. (“JinkoSolar” or the “Company”) (NYSE: JKS), a leading global solar power product manufacturer, today announced that it has signed a contract with fix price to supply WBHO-Building Energy (Pty) Ltd. (“WBHO-BE”) with 81 MW of photovoltaic (PV) modules for the solar PV park project in Gamagara […]

Airtel and Ericsson making history in African network transformation

By Thandisizwe Mgudlwa Airtel has completed the largest network transformation in African Telecoms history – and is partnering with Ericsson for the comprehensive upgrade of a network to deliver superior service. Otherwise known as Bharti Airtel, the leading telecommunications services provider with operations in 20 countries across Asia and Africa, recently said that it has […]

MITSUMI IT Distribution Africa concluded its GITEX 2012 debut on a high note

MITSUMI IT Distribution has concluded its GITEX debut successfully which run from October 14 – 18, 2012 at Dubai World Trade Centre.  GITEX is the ICT business gateway to the Middle East, Africa and South Asia (MEASA) region. This year, for the very first time, MITSUMI has exhibited its world-class product portfolio from renowned global […]

Frost & Sullivan Awards Invensys Operations Management for Growth Leadership in the South African ACS Market

Diversified product portfolio, focused innovation and exceptional customer service underpin continuous growth CAPE TOWN, Africa, Nov., 2012 /PRNewswire/ — Based on its recent analysis of the Automation and Control Solution (ACS) market in South Africa, Frost & Sullivan recognises Invensys Operations Management Southern Africa with the coveted 2012 South African Growth Leadership Award. “In a market facing […]

Affordable housing rental market looks increasingly attractive

  The South African residential market offers an attractive opportunity in the affordable housing rental segment largely driven by low and middle income earners who do not qualify for bonds and increased demand for housing located closer to areas of economic opportunity. Gerhard Zeelie, Head Real Estate Finance (Residential) at Standard Bank South Africa, says: […]

Best Global Operator, Best Cloud Service and User’s Choice: Orange Business Services wins three major awards at World Communication Awards 2012

  2012 WCA final 11-14-12 (.pdf Acrobat Reader) 2012 WCA final 11-14-12 (Microsoft Word)   confirms market leadership in customer satisfaction, innovative cloud-based solution and global service performance   Orange Business Services was awarded three of the telecom industry’s highest accolades at Tuesday night’s annual World Communication Awards (WCA) held in London – Best Global […]

WD® APPOINTS MITSUMI AS NEW DISTRIBUTION PARTNER FOR AFRICA

  Company expands presence in growing African market Dubai, UAE – WD, a Western Digital company, has appointed Nairobi-based Mitsumi Distribution as its new partner for Africa. With this tie up, WD further strengthens and extends its global footprint by specifically catering to rising demand from Africa’s growing storage market. Enterprise and home users alike […]

TelOne Deploys FTS’ Convergent Billing & Customer Care Solution

FTS’ Leap™ Billing Supports Zimbabwean Operator’s Fixed, Mobile and Broadband Services AfricaCom 2012 | Cape Town, South Africa | Booth E13 | November 14, 2012: FTS, a global provider of billing, customer care and policy control solutions for communications and content service providers, today announced that Zimbabwe’s TelOne has successfully implemented its Leap Billing software, […]

ThinkForex®Attends MENA 10thForex Managed Funds & Investment Summit in Dubai, United Arab Emirates

AUCKLAND, New Zealand – (Nov., 2012) -ThinkForex®, a leading international Forex broker, will be attending the MENA 10thForex Managed Funds & Investment Summit, which will be held on November 15 – 16, 2012 at the Jumeirah Beach Hotel in Dubai, United Arab Emirates. ThinkForex will be exhibiting (booth 7 & 8) at the summit and […]

Transition Networks Showcases Full Product Portfolio for Mobile Backhaul Migration at AfricaCom

Transition Networks Simplifies Service Provider Mobile Backhaul Migration to IP Every Step of the Way Cape Town, Africa — November 13, 2012 — Transition Networks Inc., the fiber access technology expert, a wholly owned subsidiary of Communications Systems, Inc. (NASDAQ-GM: JCS), today announced it is showcasing a full-suite of mobile backhaul products built to provide […]

Canadian Solar Supplies Modules for Turkey’s Largest Commercial PV Project: 540 kW Solar Power Plant at Izmir Airport Installed by Gehrlicher Merk Solar

First PV project under the new Turkish 500 kW law   ONTARIO, Canada, Nov., 2012 /PRNewswire-FirstCall/ — Canadian Solar Inc. (the “Company” or “Canadian Solar”) (NASDAQ: CSIQ), one of the world’s largest solar companies, provided its CS6P-P solar modules for the first project under the new Turkish solar energy legislation, YEK (Law on the utilization […]

Ireland’s Minister for Trade and Development Leads Enterprise Ireland Trade Mission to South Africa

On Sunday 10 November 2012, Ireland’s Minister for Trade and Development, Joe Costello TD, will lead an Enterprise Ireland trade mission with 37 companies to South Africa. The trade mission is being organised by Irish trade and technology agency, Enterprise Ireland in close cooperation with Ireland’s Department of Foreign Affairs and Trade and the Embassy […]

Frost & Sullivan Award Recognises 1Stream’s Exceptional Entrepreneurship

Year-on-year growth exceeding 100% in 2011 caps company’s stellar performance CAPE TOWN, South Africa, Nov. 7, 2012 /PRNewswire/ — Based on its recent analysis of the hosted contact centre market, Frost & Sullivan recognises 1Stream with the South African Entrepreneurial Company of the Year Award. Since its inception in 2008, 1Stream has managed to grow its business […]

High-level Seychelles delegation and ProgressSoft at Connected World Forum

after nationwide mobile money launch 1000+ mobile lifeline experts gather in Dubai this month The global payment solutions giant ProgressSoft will share details of the countrywide roll-out of its mobile payment solution in the Republic of Seychelles at the upcoming Connected World Forum in Dubai from 20-21 November.  ProgressSoft CEO, Mr. Michael Wakileh, the Seychelles […]

Orange Business Services appoints new General Manager in Middle East & Africa

  Orange Business Services appoints new General Manager (.pdf Acrobat Reader)   priority on banking & finance, oil & gas and smart cities sectors   Orange Business Services, the business services arm of France Telecom-Orange and one of the Middle East’s major ICT employers, has appointed Jean-Luc Lasnier as the new General Manager for the […]

Lubricant Demand Growth Stalls in Mature Markets, Strong Growth on the Horizon for New Emerging Markets, Sees Kline

PARSIPPANY, N.J., Nov., 2012 /PRNewswire/ — Despite the challenges of a precarious economic environment, the 2011 global lubricant market grew a resilient 2%, with global lubricant demand estimated at 38.6 million tonnes. This growth was largely fuelled by the BRIC countries’ resurgent industrial activity and expansion in the commercial and passenger vehicles sales, according to the […]

PanAtlantic Exploration Company Adopts Paradigm’s Subsurface Software Suite for International Deepwater Exploration and Production Projects

Paradigm solutions to improve cycle times and enhance subsurface reliability.   [05-November-2012]   LAS VEGAS, Nov. 5, 2012 /PRNewswire/ — Paradigm™ (www.pdgm.com) announced today that PanAtlantic Exploration Company has adopted Paradigm geophysical and petrophysical applications for all of its exploration and production work in the deepwater environments of Brazil and Africa. PanAtlantic will use the […]

Bunna International Bank Partners With Finacle From Infosys for Banking Transformation

  ADDIS ABABA, Ethiopia and BANGALORE, India, November 1, 2012/PRNewswire-FirstCall via African Press Organization (APO)/ — New Core Banking Solution to Improve Customer Service and Operational Efficiency Bunna International Bank, a leading player in the Ethiopian market, today announced the selection of Finacle[TM] core banking solution [http://www.infosys.com/finacle ] from Infosys for its transformation journey. Finacle […]

What’s in it for me?

  By Chemory Gunko   Author and social psychologist, Robert Cialdini has conducted a very interesting experiment (Brandwashed, Martin Lindstrom, 2012).   In this experiment, about 700 volunteers were brought into an auditorium, ostensibly to fill in a survey. The real purpose of the experiment though, was the glass jar of cookies on the researchers’ front […]

Frost & Sullivan: Mobile Operators Reap the Benefits from Infrastructure Investment in Sub Saharan Africa

  Decline in retail price to push growth of voice and internet services CAPE TOWN, South Africa, Oct., 2012 /PRNewswire/ — Broadband penetration in African countries is significantly low, with a majority of countries recording penetration levels of less than 5%. This has had a considerable impact on internet usage levels in the region. African countries, […]