Tag Archives: customer

Airtel splash out over K14 million in promotion

  By Olive Masamba With the commitment to change the lives of its subscribers, Airtel Malawi is has given away various prizes in the Yabooka SMS promotion amounting to over K14 million, according to the company’s Data Manager Frank. The promotion, which has seen the number of subscribers rising each and every day, is an […]

EIGHT OUT OF TEN COMPANIES STEP ON TO THE CLOUD

  Johannesburg, South Africa: 11:30am 10 October 2012 – Nearly 80 per cent of organisations either use Cloud computing in their business or are planning to do so over the next 12 months, an audience of South African business executives heard today. Visitors to the Cloud and Virtualization Africa Summit attended a workshop by KeyedIn® […]

Africa INX, Leading ISP In S. Africa, Deploys RADWIN 5000 To Drive High-capacity Services To SMEs

  RADWIN’s wireless broadband radios operate in heavy interference & non line-of-sight   TEL AVIV, Israel, Aug. 23, 2012 /PRNewswire/ — RADWIN (www.radwin.com), the global provider of Backhaul and Broadband Wireless solutions, today announced that Africa INX, an ISP based in Gauteng, deployed the RADWIN 5000 point-to-multipoint solution to deliver high-capacity services to businesses requiring […]

Frost & Sullivan Recognizes Sonic Foundry for its Continued Dominance in the Lecture Capture Solutions Market

  With its flagship platform, Mediasite, the company has sustained highest market share for past six years   MOUNTAIN VIEW, Calif., Aug. 21, 2012 /PRNewswire/ — Based on its recent analysis of the lecture capture solutions market, Frost & Sullivan recognizes Sonic Foundry with the 2012 Global Frost & Sullivan Award for Market Share Leadership. For […]

Never leave customer experience to chance – CEM Africa Summit kicks off next week in the Mother City!

  Never leave customer experience to chance – CEM Africa Summit (Microsoft Word) The anticipated Customer Experience Management Africa Summit will be held in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders, and provide a unique platform to build relationships, share ideas and most importantly, to do […]

Standard Bank South Africa’s Muvo card brings cutting edge technology to bus system

  The introduction of the MasterCard Muvo card in Durban will herald the beginning of the end of carrying cash for bus fare in South Africa. Commuters using People Mover and Durban Transport buses throughout Ethekwini municipality in KwaZulu-Natal province will use the card to pay their fare. The card is powered by Standard Bank […]

Explore business process outsourcing in the South African context and climate at CEM Africa Summit

  Explore business process outsourcing in the South African context (Microsoft Word) The anticipated Customer Experience Management Africa Summit will be held in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders, and provide a unique platform to build relationships, share ideas and most importantly, to do business. […]

Complexity at the desktop can impede your customer experience strategy – summit to define CEM

The Customer Experience Management Africa Summit will be held at the 15 on Orange Hotel in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders and provide a unique platform to build relationships, share ideas and most importantly, to do business. The summit is produced by international business-to-business […]

Instant Asset Tracking for Enhanced Security Heightens RFID Usage in Data Centers, Observes Frost & Sullivan

Corporate accountability regulations compel data centers to invest in RFID to maintain and manage their IT assets MOUNTAIN VIEW, Calif., July 17, 2012 /PRNewswire/ — The growing requirement for faster and more accurate tracking and tracing of IT assets in data centers is prompting data center operators and hosting service providers to increasingly adopt radio-frequency identification […]

Online ID OD: Illegal Web Trade in Personal Information Soars

  LONDON, July 17, 2012 /PRNewswire/ — Experian CreditExpert’s identity web monitoring service reveals more than 12 million pieces of personal information traded online globally between January and April 2012 More than 12 million pieces of personal information were illegally traded online by identity fraudsters in the first four months of 2012, new figures from […]

Mobile Retail Commerce Rises While Social Shopping Drops in Second Quarter, Reports IBM

ARMONK, N.Y., July 16, 2012 /PRNewswire/ — Mobile shopping rose while social media sales fell, providing an indication of where US retailers may invest in order to capture the attention and loyalty of the digital consumer, according to a new report from IBM (NYSE: IBM). The IBM Retail Online Index, a cloud-based analysis of the […]

DRIVING MONETISATION OF SERVICES IN A FAST CHANGING MARKET. Nigeria Africa Com 26-27 September 2012

Nigeria Africa Com 26-27 September 2012 Eko Hotel & Suite, Victoria Island, Lagos, Nigeria http://www.comworldseries.com/nigeria Join the debate on twitter using #NigeriaCom Join our group on LinkedIn: Nigeria Com DRIVING MONETISATION OF SERVICES IN A FAST CHANGING MARKET   Nigeria Com “is the only forum that brings together all stakeholders in the telecoms industry” as […]

Salesman smiles all the way to the bank in Airtel Yabooka

  By Chancy Namadzunda Airtel Malawi on Tuesday this week conducted the tenth draw of its Yabooka promotion at its headquarters office in Lilongwe where three people won cash prizes worth K250,000 each, among others. Lucky winners from last week’s draw included Dausi Jiya who smiled all the way to the bank immediately after receiving […]

Frost & Sullivan: Heavy-Duty Truck Market on the Verge of Increasing Dedicated Global Production Platforms

Nearly one in three trucks manufactured by 2018 to feature platform based lineage MOUNTAIN VIEW, Calif., July 10, 2012 /PRNewswire/ — After less than 10 years, since Western original equipment manufacturers (OEMs) started entering Brazil, Russia, India and China (BRIC) markets with serious intent, the very face and structure of the global heavy-duty truck market has […]

Africa – Mobile Voice Market and Major Network Operators

Market penetration to reach 60% among Africa‘s one billion people in 2012 Mobile phones represent more than 90% of all telephone lines in Africa. Market penetration passed the 50% mark in 2010 and is expected to reach 60% in 2012. Subscriber growth across the continent has slowed to around 17% p.a, but several individual markets […]

The forgotten mobile device!

  While companies everywhere grapple with the seemingly impossible task of securing their growing herds of smartphones and tablets, many are forgetting the stalwart of day-to-day productivity: the laptop. Often assumed not to be a data security risk, a lost or stolen laptop often offers its new owner unprecedented access to confidential company files, databases […]

Unique Program Which Brings Solar to Remote Africa Receives Recognition from Soluxe Solar

  Solar Provider honors African “Pay as You Go” solar program with Solar Flare award DARIEN, Conn., July 5, 2012 /PRNewswire/ — While remote villages in Africa may not be the most expected place to find solar, IndiGo is shining light on unheard of locations through a “Pay As You Go” solar program which allows […]

Energy Trends in Africa: Will Africa be the Global Green Energy Leader?

CAPE TOWN, South Africa, July 4, 2012 /PRNewswire/ — With the latest supply of power grids, power generation efficiency and movement toward energy-efficient buildings, Africa is at the brink of a green energy revolution – or is it really? The Frost & Sullivan Energy and Power Systems business unit will be hosting a complimentary web conference that […]