Tag Archives: customers

Digital transformation should be about the customer, not the technology

Digital transformation alongside automation enablers like artificial intelligence (AI) and Robotic Process Automation (RPA), coupled with the responsible utilisation of data assets will be determining business success factors over the next five years, according to Grant Phillips, Group CEO at e4. While the landscape will be enormously different in the coming years, Phillips says that […]

Konecranes presents the world’s first hybrid reach stacker

Konecranes is a world-leading group of Lifting Businesses™ offering lifting equipment and services that improve productivity in a wide variety of industries. The company is listed on NASDAQ OMX Helsinki Ltd (symbol: KCR1V). With over 12,000 employees at more than 600 locations in almost 50 countries we have the resources, technology and determination to deliver […]

A company that knows how to make things look easy

By Thandisizwe Mgudlwa Alcatel-Lucent has a success story to tell. Its stories, references and activities in Africa in 2012 is a lesson for many other organizations who what to make it big on the continent. In a recently published document Alcatel-Lucent shares references, successes, achievement and activities in Africa; as well as vision of African […]

AE-AMD Renewable Energy And Tenesol/SunPower Begin Work On Two Solar Projects In South Africa

Projects are Part of Government’s IPP Procurement Program   JOHANNESBURG and SAN JOSE, Calif., Dec. 20, 2012 /PRNewswire/ — AE-AMD Renewable Energy, a joint venture between the Spanish AMDA energia and the South African Alt-E Technologies, and Tenesol, a SunPower company (NASDAQ: SPWR), today announced two South African ground-mounted solar power projects totaling 33 megawatts (MW).  […]

DHL Global Connectedness Index shows signs of progress for Africa and others

By Thandisizwe Mgudlwa The latest reports on African Connectedness are showing great things for the future. And African countries are showing the largest increases in their global connectedness, according to DHL. While recent announcements from Cape Town, South Africa reveal: •          The countries with the largest increases are Mozambique, Togo, Ghana, Guinea and Zambia •          […]

Frost & Sullivan: Need for Increased Functionality Drives EMEA Contact Center Systems Market

Enterprises pushing for tighter integration between various contact center applications   LONDON, Dec. 13, 2012 /PRNewswire/ — Technology upgrades and migration to IP/SIP are key drivers for the contact center systems market in Europe, Middle East and Africa (EMEA). Revenue growth in the analytics segment is robust, followed by the quality monitoring (QM) segment. Despite the presence […]

How will South African industry deal with tariff hikes and carbon taxes?

African Utility Week to assist Large Power Users to face energy obstacles The proverbial axe is falling on ‘business as usual` as every industry in South Africa, from mining to manufacturing to retail, is cringing at the thought of rising energy tariffs and the impending implementation of a carbon tax. Stemming the tide of rising […]

SunPower Corporation to Supply Toshiba with 20.1 Percent Efficiency Solar Panel for Japanese Market

New 20.1 Percent Efficiency Module Continues Toshiba’s High Efficiency Leadership in Japanese Residential Market SAN JOSE, Calif., Dec. 4, 2012 /PRNewswire/ — SunPower Corporation (NASDAQ: SPWR) today announced that it will supply Toshiba with its new world-record efficiency solar panel beginning in December, extending Toshiba’s solar efficiency leadership in the Japanese residential market. SunPower’s new […]

Airtel and Ericsson making history in African network transformation

By Thandisizwe Mgudlwa Airtel has completed the largest network transformation in African Telecoms history – and is partnering with Ericsson for the comprehensive upgrade of a network to deliver superior service. Otherwise known as Bharti Airtel, the leading telecommunications services provider with operations in 20 countries across Asia and Africa, recently said that it has […]

Airtel Malawi launches new promotion, Timaitha Fiesta

By Chancy Nanadzunda Airtel Malawi on Tuesday launched a new promotion called Timaitha Fiesta with an aim of enriching its customers’ day to day lives. Speaking at the launch, Airtel Malawi Deputy Managing Director Maurice Newa the promotion will see 32 people from every district winning a scholarship valued at K100 000 every week . […]

Airtel introduces new service in Africa

By Thandisizwe Mgudlwa Bharti Airtel says its customers in Africa will now get Free incoming calls while roaming on its South Asia Network. This is the worlds’ first intercontinental roaming facility offering free incoming calls leverages Airtel’s network reach in India, Sri Lanka and Bangladesh To benefit African businessmen, tourists and students traveling to the […]

MITSUMI IT Distribution Africa concluded its GITEX 2012 debut on a high note

MITSUMI IT Distribution has concluded its GITEX debut successfully which run from October 14 – 18, 2012 at Dubai World Trade Centre.  GITEX is the ICT business gateway to the Middle East, Africa and South Asia (MEASA) region. This year, for the very first time, MITSUMI has exhibited its world-class product portfolio from renowned global […]

Frost & Sullivan Awards Invensys Operations Management for Growth Leadership in the South African ACS Market

Diversified product portfolio, focused innovation and exceptional customer service underpin continuous growth CAPE TOWN, Africa, Nov., 2012 /PRNewswire/ — Based on its recent analysis of the Automation and Control Solution (ACS) market in South Africa, Frost & Sullivan recognises Invensys Operations Management Southern Africa with the coveted 2012 South African Growth Leadership Award. “In a market facing […]

Best Global Operator, Best Cloud Service and User’s Choice: Orange Business Services wins three major awards at World Communication Awards 2012

  2012 WCA final 11-14-12 (.pdf Acrobat Reader) 2012 WCA final 11-14-12 (Microsoft Word)   confirms market leadership in customer satisfaction, innovative cloud-based solution and global service performance   Orange Business Services was awarded three of the telecom industry’s highest accolades at Tuesday night’s annual World Communication Awards (WCA) held in London – Best Global […]

TE Connectivity joins IT Leaders West Africa Summit as Silver Solution Provider

The anticipated annual IT Leaders West Africa Summit will take place from 28 to 29 November 2012 in the heart of Ghana’s esteemed capital city, Accra. The summit is produced by international business-to-business conferencing company, Kinetic Events; key strategic information providers to the IT and telecoms sector within Africa. The summit is proudly endorsed by […]

Sunil Joshi to address MEF Seminar 19th November 2012

14 November 2012 Midrand, Johannesburg, South Africa, Sunil Joshi, Managing Director and CEO of Neotel, South Africa’s first converged telecommunications network operator, will address the MEF’s (Metro Ethernet Forum) Ethernet Business Services Seminar on Monday, 19 November 2012, at the Axiz Workgroup Auditorium in Midrand. Joshi will outline Neotel’s journey and its service offerings including […]

TelOne Deploys FTS’ Convergent Billing & Customer Care Solution

FTS’ Leap™ Billing Supports Zimbabwean Operator’s Fixed, Mobile and Broadband Services AfricaCom 2012 | Cape Town, South Africa | Booth E13 | November 14, 2012: FTS, a global provider of billing, customer care and policy control solutions for communications and content service providers, today announced that Zimbabwe’s TelOne has successfully implemented its Leap Billing software, […]

Petrochemical giant innovates the ‘Shell Alexia S4’

By Thandisizwe Mgudlwa It has be called a Shell’s Special Marine Oil. The announcement that the global group of energy and petrochemicals companies Shell, has launched the Shell Alexia S4, an innovative marine engine oil, has been welcomed by experts as an important step in the development of the industry. And unlike conventional cylinder oils, […]

SkyVision to improve the level of communication in Africa

By Thandisizwe Mgudlwa   SkyVision has invested in Africa and will be expanding its local presence.   On Monday of this week SkyVision Global Networks Ltd, a leading global provider of IP connectivity over satellite and fibre optic systems, announced in Cape Town, South Africa that it will continue expanding its local presence across Africa. […]

Smarter infrastructure needed to handle exploding data traffic

  By Peter Karaszi   Mobile operators across the globe are being squeezed by decreasing revenues per user, and a seemingly insatiable demand by users for more data. To efficiently manage the rapidly growing increase in data traffic in their networks, mobile operators need to build and improve their infrastructure in a much smarter way […]

Canadian Solar Supplies Modules for Turkey’s Largest Commercial PV Project: 540 kW Solar Power Plant at Izmir Airport Installed by Gehrlicher Merk Solar

First PV project under the new Turkish 500 kW law   ONTARIO, Canada, Nov., 2012 /PRNewswire-FirstCall/ — Canadian Solar Inc. (the “Company” or “Canadian Solar”) (NASDAQ: CSIQ), one of the world’s largest solar companies, provided its CS6P-P solar modules for the first project under the new Turkish solar energy legislation, YEK (Law on the utilization […]

Development of the tourist sector of Togo

Soon the classification of the hotel establishments Togo abounds in a large number of hotel establishments which welcome visitors so national as international. Of Lomé until Cinkassé hotels and other places of rest abound, what can be considered as a good thing for the tourist development of the country. The existence of these hotel establishments […]