Tag Archives: Facebook
Jumia Travel has announced the launch of customer service for Messenger with Salesforce (world’s leader in Customer Relationship Management). Facebook Messenger is now fully integrated into Jumia Travel’s system as a powerful channel for Customer Service. The integration of customer service for Messenger in Jumia Travel’s system marks a new dawn for its customer service experience, as it offers a live chat experience on Facebook Messenger. The tool can also be used to instantly request for a hotel room on the platform, where the company’s professional Travel Advisors will offer counsel on the best accommodation options as well as make the booking.
Facebook Africa‘s teams are visiting Zimbabwe this week to host a series of training events and workshops designed to help local tech entrepreneurs and small businesses to sharpen their digital skills and expertise.
Facebook has selected 60 finalists from the hundreds of entries it received from across the Middle East and Africa for the Bots for Messenger Developer Challenge. The Bots for Messenger Challenge is a contest to recognise and reward developers who create the most innovative new bots on Messenger.
Facebook has moved its Johannesburg offices into new premises, creating a new home for the company to work with its partners to boost innovation and provide an African home for the Facebook culture. The new office will continue to provide support to Facebook advertisers, application developers and other key partners across the continent.
Chris’s visit is part of a week-long trip to Nigeria, Ghana and Senegal where Chris is keen to understand how creatives, developers and entrepreneurs are using mobile technology to create services, content and businesses that address local needs