77% of respondents in the GCC access digital banking services at least once a week 44% are willing to switch to a different bank due to poor customer relations 31% perceive their bank’s current offering of access to online banking services as weak Consumer appetite for digital banking services continues to grow in the countries […]
Tag Archives: Gulf region
UK- based consultancy, Ryan Strategy Advisory, today unveiled a whitepaper prepared for Bahrain-based business process outsourcing company, Silah Gulf, presenting the role of the Kingdom in driving growth of global BPOs. Titled, ‘Leveraging Bahrain for Customer Experience Excellence,’ the whitepaper highlights the strengths of Bahrain as a regional player with strong links to GCC countries and the […]
Africa Travel, Interview, Zanzibar
Zanzibar tourism attracting more emerging markets including the Gulf region
Hafsa Mbamba | Founder & Managing Director Destination Zanzibar Zanzibar is witnessing a renaissance in tourism as the sector continues to attract international operators from new markets. How do you see this evolution impact the hospitality industry as a whole considering the size of the island? Zanzibar is witnessing a renaissance in tourism attracting more of […]