Tag Archives: Outsourcing

Bunna International Bank Partners With Finacle From Infosys for Banking Transformation

  ADDIS ABABA, Ethiopia and BANGALORE, India, November 1, 2012/PRNewswire-FirstCall via African Press Organization (APO)/ — New Core Banking Solution to Improve Customer Service and Operational Efficiency Bunna International Bank, a leading player in the Ethiopian market, today announced the selection of Finacle[TM] core banking solution [http://www.infosys.com/finacle ] from Infosys for its transformation journey. Finacle […]

Economic Turmoil Motivates More Enterprises to Examine Benefits of Contact Center Outsourcing, Says Frost & Sullivan

  Enterprise demand for low-cost, high-quality contact center outsourcing solutions is rising LONDON, Oct. 23, 2012 /PRNewswire/ — The contact center outsourcing market in Europe, Middle East and Africa (EMEA) experienced relatively low growth in 2011 in comparison to other major regions in the world. This trend is expected to persist over the next 5 years […]

Summit aims to encourage enterprises and governments to be tech intensive and ICT empowered

  Enterprises and governments to be tech intensive and ICT empowered (Microsoft Word) The anticipated annual IT Leaders West Africa Summit will take place from 28 to 29 November 2012 in the heart of Ghana’s esteemed capital city, Accra. The summit is produced by international business-to-business conferencing company, Kinetic Events; key strategic information providers to […]

Never leave customer experience to chance – CEM Africa Summit kicks off next week in the Mother City!

  Never leave customer experience to chance – CEM Africa Summit (Microsoft Word) The anticipated Customer Experience Management Africa Summit will be held in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders, and provide a unique platform to build relationships, share ideas and most importantly, to do […]

Explore business process outsourcing in the South African context and climate at CEM Africa Summit

  Explore business process outsourcing in the South African context (Microsoft Word) The anticipated Customer Experience Management Africa Summit will be held in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders, and provide a unique platform to build relationships, share ideas and most importantly, to do business. […]

Instant Asset Tracking for Enhanced Security Heightens RFID Usage in Data Centers, Observes Frost & Sullivan

Corporate accountability regulations compel data centers to invest in RFID to maintain and manage their IT assets MOUNTAIN VIEW, Calif., July 17, 2012 /PRNewswire/ — The growing requirement for faster and more accurate tracking and tracing of IT assets in data centers is prompting data center operators and hosting service providers to increasingly adopt radio-frequency identification […]