Author: Africa Business

Epiq Unveils Agentic AI Platform as Part of the Epiq Service Cloud

Epiq has unveiled a cutting-edge Agentic AI platform integrated into its Service Cloud, designed to transform the legal industry. By combining proprietary Epiq technology, third-party tools, and human expertise, the platform enhances decision-making, efficiency, and effectiveness for legal professionals. With applications across contracts, litigation, compliance, cyber response, and more, the Agentic AI platform accelerates complex legal workflows, reduces costs, and offers rapid, insightful results.

Art, Philanthropy and Global Recognition: The TOP CHARITY Auction’s Role in Elevating African Art and Luxury Giving

The TOP CHARITY Auction has reimagined luxury philanthropy by blending high art, global culture, and impactful giving. Recognized as Europe’s Best Luxury Auction Event, it not only raises millions for charitable causes but also serves as a global platform for promoting African art and fostering cultural exchange between Africa and Europe.

Lessons learned in building a pan-African impact sourcing model

This article by Lizelle Strydom, Managing Director of CareerBox Africa, explores key lessons in building a pan-African impact sourcing model to address youth unemployment. Drawing on experiences from South Africa, Kenya, Rwanda, and Ghana, the piece outlines how workplace readiness training, soft skills development, and inclusive hiring are transforming lives and empowering the next generation across the continent.

Opportunity International Agriculture Finance Programming Celebrates $500 Million Invested in Smallholder Agriculture in Sub Saharan Africa

Opportunity International has reached a major milestone with $500 million invested in smallholder agriculture across Sub-Saharan Africa. Through partnerships with 26 financial service providers in 12 countries, the Agriculture Finance program has empowered over one million smallholder farming households with access to affordable finance, digital tools, regenerative agriculture practices, and localized support networks. These efforts are transforming rural communities, increasing food security, and reducing poverty through sustainable farming and inclusive economic growth.

Is your CRM growing your business or just helping you survive the chaos?

Many businesses treat CRM systems as digital filing cabinets rather than growth enablers. This article, featuring insights from Eldon Bothma and Hayley Blane of Braintree, explores why CRM should be more than an operational tool—it should drive strategic value, measurable results, and long-term business growth. Learn how South African companies can close the CRM maturity gap by shifting from compliance-focused systems to smart, scalable customer engagement platforms powered by AI, automation, and data insights.

Microplastics and the South African health crisis no one’s talking about

South Africa is facing an escalating health and environmental crisis driven by microplastic pollution, with over 80% of freshwater sources contaminated. As plastic waste continues to outpace recycling infrastructure, microplastics are entering the food chain and human body, posing serious long-term health risks. Fortis X offers a solution with Africa’s first 100% plant-based, biodegradable packaging—helping reduce exposure to toxic plastic particles and protect ecosystems and public health.

Global Trade Credit Insurance Claims Drop in 2024, but Africa Remains Key Risk Zone, Survey Finds

Global trade credit insurance claims dropped in both volume and value in 2024, with total claims falling by nearly 25% to just over $400 million, according to a survey by the Lloyd’s Market Association and partners. Despite the decline, Africa remained the leading source of claims, accounting for 71% of cases. Most claims were paid promptly, highlighting the reliability of trade credit insurance, particularly in high-risk regions and infrastructure sectors.