Global ecommerce fraud is entering a new phase as AI accelerates both criminal activity and customer-driven abuse, according to Ravelin’s Global Fraud Trends 2026 report. Merchants now report rising losses—averaging $11.4m annually—as fraud increasingly blurs the line between external attackers and first-party customers. With 64% experiencing AI-enabled fraud and one in three lacking AI defenses, businesses are struggling to keep pace with automated attacks such as card testing, refund abuse, and account takeover. The study highlights a widening “AI gap” in fraud prevention, where merchants lag behind increasingly sophisticated, AI-powered fraud tactics impacting revenue, reputation, and customer trust.
Tag: online payment fraud
Experts reveal how businesses and sellers can spot online payment scams
When it comes to online shopping, customers aren’t the only ones who can fall victim to scams. Many scams target businesses and sellers instead, therefore anyone selling goods online must know how to avoid being impacted and what to do if their business is affected.