The article examines Kenya’s evolving payment ecosystem, highlighting the impact of M-Pesa and mobile operators on the financial landscape. It explores how banks and fintechs can learn from M-Pesa’s success in driving innovation and customer engagement, while also addressing the rising competition and evolving digital banking trends.
Tag: Payments
Year in Review: Key trends in the South African retail payments industry
Physical retail is as important as ever, which means that in-person payments continue to play a pivotal role in South Africa’s retail landscape. In light of this, continued investment has been directed toward in-person payment innovation, a trend that is expected to persist well into the foreseeable future.