Tag: Artificial Intelligence

Driven by AI, customers now rival criminals for ecommerce fraud, say merchants

Global ecommerce fraud is entering a new phase as AI accelerates both criminal activity and customer-driven abuse, according to Ravelin’s Global Fraud Trends 2026 report. Merchants now report rising losses—averaging $11.4m annually—as fraud increasingly blurs the line between external attackers and first-party customers. With 64% experiencing AI-enabled fraud and one in three lacking AI defenses, businesses are struggling to keep pace with automated attacks such as card testing, refund abuse, and account takeover. The study highlights a widening “AI gap” in fraud prevention, where merchants lag behind increasingly sophisticated, AI-powered fraud tactics impacting revenue, reputation, and customer trust.

The New AI Strategists: Why Your Next Best Prompt Engineer is Actually a Business Analyst

As organisations race to adopt artificial intelligence, many are overlooking the most valuable people in successful AI implementation: Business Analysts. In this article, Martin Pienaar, COO of Mindworx Academy, argues that the future of AI governance, prompt engineering and human oversight depends less on technical coding skills and more on structured business thinking. Drawing on recent AI failures involving fabricated citations and hallucinated data, the article explains why Business Analysts are uniquely positioned to guide AI systems, validate outputs and ensure accountability in an AI-driven economy.

Kaspersky Warns of Rising AI Cyber Threats in Kenya and East Africa

Kaspersky has warned that the rapid adoption of artificial intelligence across Kenya and Sub-Saharan Africa is driving a new wave of cyber threats, including deepfake fraud, AI-powered social engineering, spyware, ransomware and “Shadow AI” risks within organisations. Speaking at AI Everything Kenya x GITEX Kenya, the cybersecurity company highlighted sharp increases in password stealer and spyware attacks in 2025, while urging businesses to strengthen cybersecurity controls, implement AI governance policies and prioritise employee training to safely manage emerging AI-driven risks.

From AI to capital expenditure reality: Hotel & Hospitality Expo Africa 2026 brings procurement-ready tech to Africa’s hospitality sector

Africa’s hospitality sector is accelerating investment in AI, automation and smart infrastructure as hotels prioritize procurement-ready technology with measurable ROI. The Hotel & Hospitality Expo Africa 2026 in Cape Town will connect over 5,000 hospitality professionals with suppliers offering energy management systems, property management platforms, RFID security, automation tools and foodservice solutions designed to improve operational efficiency, sustainability and guest experience.

Perion, Mediamark and McSorely Media Launch Exclusive AI Advertising Partnership Across Africa

Perion Network, McSorely Media, and Mediamark have launched an exclusive AI advertising partnership across Africa, bringing Perion’s Outmax AI-native execution platform to agencies and brands throughout the continent. The collaboration aims to improve programmatic advertising performance, transparency, and measurable outcomes as Africa’s digital advertising market continues rapid growth.

Why Brands Must Humanise the AI Narrative to Preserve Consumer Trust

As artificial intelligence transforms industries, brands face growing pressure to manage not only AI adoption but also public perception. Mandy Davis, Managing Director at Penquin, explains why transparency, ethical AI practices, and human-centred storytelling are essential for maintaining consumer trust. The article explores how brands can address concerns around privacy, misinformation, and job displacement while using AI responsibly to strengthen credibility and customer relationships.

South Africa’s AI moment will be shaped by the strength of its networks

South Africa’s AI transformation depends on modern, AI-ready network infrastructure. As organisations accelerate AI adoption, outdated networks risk slowing performance, increasing costs, and limiting scalability. This article explains why AI-native networking, modular design, and secure, low-latency systems are critical to unlocking sustainable AI growth, improving productivity, and supporting real-time data-driven innovation across South African industries.