International Business Immersion Program South Africa: French Entrepreneurs Embark On A Multisectoral Immersion Program

The International Business Immersion Program South Africa brings a delegation of innovative French SMEs and mid-sized companies to Johannesburg and Cape Town from 1–5 December 2025. Organized by Bpifrance with Business France and FSACCI, the program strengthens France–South Africa economic ties through high-level networking, B2B meetings, and sector-specific visits. Participating companies represent digital transformation, medical software, sustainable IT, mobility, waste management, industrial maintenance, hygiene technologies, and geosciences. The mission aims to accelerate French business expansion in South Africa and open new opportunities in one of Africa’s most dynamic markets.

AfricaCom 2025: French Companies Ready to Transform Africa’s Telecommunications Landscape

At AfricaCom 2025 (Nov 11–13, Cape Town), Business France will lead 10 innovative French tech and telecom companies to showcase their expertise in AI, 5G, OTT, mobile payments, and digital transformation. As Sub-Saharan Africa’s largest telecom and technology event, AfricaCom will gather over 15,000 professionals and 500 exhibitors from 110 countries. With South Africa emerging as the region’s digital hub—boasting 98% 4G coverage, expanding 5G networks, and €1.47 billion in telecom investment—French firms aim to forge partnerships driving Africa’s digital revolution. The French Pavilion will highlight leading innovators such as Enreach, SmarDTV, Famoco, Speedcast, ENENSYS, and CapstonAI, reinforcing France’s role in building Africa’s connected, sustainable digital future.

Is your CRM growing your business or just helping you survive the chaos?

Many businesses treat CRM systems as digital filing cabinets rather than growth enablers. This article, featuring insights from Eldon Bothma and Hayley Blane of Braintree, explores why CRM should be more than an operational tool—it should drive strategic value, measurable results, and long-term business growth. Learn how South African companies can close the CRM maturity gap by shifting from compliance-focused systems to smart, scalable customer engagement platforms powered by AI, automation, and data insights.

Futures_Past project launches: Using immersive technologies to reimagine heritage in Southern Africa

The Futures_Past project, initiated by the French Institute of South Africa in partnership with Electric South, empowers archival and cultural institutions in Southern Africa to reimagine heritage using immersive technologies. Through VR, AR, and interactive storytelling, six selected institutions will collaborate with digital artists to bring archival collections to life and deepen public engagement with memory and history.

Driving Economic Transformation: The Role of ICT in Empowering Emerging Markets

The article explores the transformative role of Information and Communication Technology (ICT) in driving economic growth in emerging markets, with a particular focus on the AfTIAS 2.0 program in Algeria. Through targeted initiatives, AfTIAS 2.0 supports startups and SMEs by improving competitiveness, providing training, and enabling global participation. The program emphasizes the role of digital transformation in fostering a thriving entrepreneurial ecosystem and empowering women and youth in the ICT sector. Despite challenges, AfTIAS 2.0 is helping Algeria and other Arab states leverage ICT to fuel sustainable economic development.

Trapped by tech? Avoid the CRM that costs more than money

Many South African companies find themselves trapped in a digital quicksand due to poorly executed CRM implementations that lead to costly, underperforming systems. Eldon Bothma and Hayley Blane from Braintree discuss the risks of choosing complex, feature-heavy CRM solutions without aligning them with business needs, leading to frustration and lost growth opportunities. Instead of focusing solely on technology, businesses should consider a strategic approach that prioritizes long-term scalability, clear objectives, and a phased implementation. By doing so, companies can unlock the true value of CRM systems, drive growth, and better position themselves for future advancements like AI and automation.

The digital dial tone of 2025: Less a beep, more a click

Business communication has evolved dramatically from wires and hardware to cloud-based, digital-first collaboration tools. Doug Morrison, VP of Modern Workplace at Braintree, explains how solutions like Microsoft Teams and Operator Connect are driving this transformation. In 2025, companies are replacing traditional telephony systems with cloud-powered platforms that integrate voice, video, chat, and AI tools—improving productivity, reducing costs, and enabling remote work. The future of communication lies in mobility, security, and intelligent technologies that enhance customer service, automate workflows, and deliver actionable insights.

The Intersection of IT & Business: Making Tech Decisions That Drive Growth

Digital transformation has moved IT from a back-office function to the core of business strategy. However, many organisations struggle to translate technology investments into measurable outcomes. This article explores why aligning IT decisions with business goals is essential for growth, outlining how CIOs, CTOs, and business leaders can collaborate to ensure technology acts as a strategic enabler rather than just infrastructure. From shifting IT’s role to value creation, to balancing innovation with governance, and embedding modern frameworks for agility and control, the piece highlights actionable insights for making tech decisions that drive profitability, efficiency, and competitive advantage.