Closing SA’s IT skills gap and reducing off-shore investment ‘requires a shift in thinking’

Honoured as Top Tech Innovator at the 2024 Wired4Women awards, redAcademy founder and MD Jessica Hawkey is driven by an unrelenting drive to work towards closing the skills gap in South Africa. In doing this, she hopes to play a part in shifting the scales in the highly imbalanced ecosystem of off-shoring work, essentially taking billions of rands out of the economy so desperately in need of growth impetus. Change requires a shift in thinking, but she says this shift is already occurring.

Fintech’s transformative potential: Empower customers through self-education

The most powerful thing a fintech can do is enable its customers to educate themselves. Mukuru, a leading next-generation financial services provider, started out as a remittance company but has evolved into a platform with a suite of different financial products and services. Mukuru CEO, Andy Jury, says that formalised financial education obviously plays a crucial role in a fintech’s business, but customers that trust and repeatedly use a new product or service, such as a digital store of money, go through a natural learning process and are then more comfortable being exposed to more sophisticated products.