In today’s world, businesses need to find technology solutions that can address evolving customer needs while simultaneously delivering significant value. Therefore, the emergence of a new breed of technology called customer communications management (CCM) plays a crucial role here.
Tag Archives: South African Business
by Barry Williams, Head of Sales & Retail Relations at Pay@ In the article Barry Williams, Head of Sales & Retail Relations at Pay@ sheds light on some of the predictions we can expect to see unfold in the retail payments landscape in 2023. Every successful retailer knows that to nurture customer loyalty and establish […]
South Africa News
Smart locker adoption soars amidst global increase in courier delivery and shipping demand
Article by Craig Pitchers, Chief Operating Officer, The Courier Guy Customer demand for an online delivery service that always works is driving growth in the smart parcel locker market and courier industries. The size of the global smart parcel locker market could reach USD 1782.73 million by 2029 growing at a compound annual growth rate (CAGR) […]
South Africa News
Breaking the boys’ club: If investing in women yields good returns, then why are we still fighting for their inclusion?
The Aspen Network of Development Entrepreneurs According to research by Statistics South Africa, nearly half (47%) of South African women are unemployedi. This comes as would-be female employees have a tougher time finding work than men, thanks to the inequalities they face, including unequal pay and fewer leadership positions among others, while at the same […]
AI Expo Africa, the largest business-focused Artificial Intelligence (AI) & Intelligent Automation (IA) trade event in Africa and celebrates its 5th Anniversary Edition on 19-20 September in the Sandton Convention Centre, Johannesburg, South Africa. Uniting 100s of buyers, suppliers, investors, innovators, SMMEs and global tech brands in the region, AI Expo Africa focuses on real-world applications […]
Real Estate, South Africa News
Flow Brings Billboard Advertising into the Digital World for Estate Agents
Nowhere in the world has an SMME been able to access major billboards in prominent locations before – but local proptech innovators Flow have handed estate agencies and individual agents the opportunity to mix with major global FMCG brands in the Digital Out of Home (DOOH) space, at a fraction of the cost. Having embarked […]
Technology industry veteran and Group President of Flooid – a leading unified commerce platform for the retail and hospitality sectors – joins Omnisient’s Advisory Board to support and accelerate international expansion plans. Omnisient, Africa’s privacy compliant data collaboration platform, welcomes Tony Houldsworth as member of its Advisory Board. Tony has consistently been at the forefront […]
Business, South Africa News
Carry1st drives growth in Africa’s gaming industry, supported by AppsFlyer
Carry1st, one of Africa’s leading gaming publishers, has released new insights from its market data that highlight successes that have shaped its growth in the gaming sector. Since the launch of SpongeBob: Krusty Cook-Off in October 2021, the game has managed to acquire more than 2 million users, ranking in the Top 5 most downloaded […]
By Prenisha Martin, Advanced Associate, Tax Practice, Baker McKenzie Johannesburg The amended Automotive Production Development Programme (APDP) regulations, legislated in Schedule No.3 of the Customs and Excise Act, were released by the South African Revenue Service (SARS) just over a year ago, on 5 February 2021. The APDP is essentially South Africa’s long-term masterplan to […]
Abu Dhabi. United Arab Emirates. 25 January 2022 – Paramount Group, the global aerospace and technology company, announced today that it has appointed Steve Griessel as its Group Chief Executive Officer. South African-born Griessel, a global business executive who served as CEO of several companies in South Africa and the United States, including two public companies, brings more […]
Employing over half the workforce, driving significant growth in the private sector, and representing some 98% of all businesses, SMEs are the lifeblood of the South African economy. Experts speculate that Digital Transformation, COVID-19 awareness, shifting supply-chain trends, and operational optimisations, are among the key areas where SMEs can drive improvements, and thrive in 2022. […]
Heineken’s proposed R40.1 billion offer for Distell is the latest in a series of notable bids for large South African businesses. This follows DP World’s recent proposed R12.7 billion offer for Imperial Logistics and PepsiCo’s R26 billion acquisition of Pioneer Foods in 2020. A key driver for all three deals is using the local companies […]
South Africa’s 141,500 social entrepreneurs are both solving the country’s most pressing problems and contributing to the economy in the process, with the creation of nearly 600,000 jobs and an estimated 76,000 more by 2030[i]. Sadly, however, approximately 70% say they struggle to raise funding due to a lack of networks[ii] and40% don’t even know […]
Forex (foreign exchange) is undoubtedly something you’ve heard or read about, which shows how widespread its use has become. However, there are a large number of people who are curious but do not have a thorough grasp of how the South African financial market operates or just do not know where to begin. As commodities, […]
Applying artificial intelligence to big data can predict – and prevent – crime. By Warren Myers, CEO and co-founder of security and medical response marketplace AURA When a social media site throws out an ad for a product you were just discussing over the phone, it’s easy to jump to conclusions: They must be listening, […]
The impact of the pandemic on global supply chains has prompted governments around the world to look at ways to fix the broken links. In Africa, the launch of African Continental Free Trade Area (AfCFTA), has provided the continent with new opportunities to strengthen its regional supply chain. Virusha Subban, Head of Indirect Tax at […]
Zama Zaca, Head of New Business at Tetris South Africa, shares some design tips on how to make workspaces more inclusive and improve employee mental wellness of employees. Mental health has been in the spotlight recently, with people under strain from the ongoing COVID-19 crisis and top athletes opening up about their mental health struggles […]
We are currently living in a world that is being driven by technology. It is very rare to find any aspect of our daily lives that is not impacted by technology. Since Government imposed the National Lockdown – which aims to mitigate the worst effects of the Covid-19 Pandemic – there has been a significant […]
On Thursday, 16 September 2021, startup ecosystem stakeholders will be unveiling the latest findings and plans towards the development of a proposed South African Startup Act – a call to the President to unleash the growth and innovation inherent in the country’s entrepreneurs and youth. These findings, gathered over the past six months via desktop research, focus […]
Small businesses in South Africa should tap into existing business community, partner and supplier networks to help keep their heads above water in these tough times. It is only by finding creative ways to stand together and help one another that this vital sector of the South African economy, employing 9 out of 10 people, […]
We are all familiar with the saying in business that “cash is king” and, if that’s the case, then cash flow is the lifeblood of any business. For small or mid-size businesses, cash flow is a critical component of success. Profits are meaningless without it. The harsh reality is that SMEs who don’t exercise good cash flow […]
Consumers head online for niche products, better service, and quick delivery South African consumers are heading online in greater numbers as the e-commerce shopping experience increasingly offers more choice and convenience than can be found at traditional big-brand, brick-and-mortar retailers, says Mike Farquharson, Managing Director of online courier aggregator Rush. Statista market and consumer data […]