75% of People Have Received an Email or Had Information Sent to Them by Mistake Says Independent Data and Information Security Survey


SC Magazine’s latest survey produced in partnership with Egress Software Technologies raises major concerns about how organisations are sharing sensitive information.

London, United Kingdom, July 19, 2012 –(PR.com)– A recent survey carried out by SC Magazine and Egress Software Technologies designed to look at the challenges surrounding the security used by organisations to share sensitive information with third parties has uncovered some startling results.

At a time when fines from the Information Commissioners Office (ICO) for data breaches are on the increase (http://www.ico.gov.uk/news/latest_news/2012.aspx), the correct systems simply aren’t in place to ensure security standards are met. The survey showed that;

94.5% of those surveyed thought that data security systems are often overlooked when sharing confidential information because they are too complicated for the recipient or both the sender and recipient to use.

92.6% of survey confirmed that the ability to prevent an email recipient forwarding on an email was important, something traditional email can’t do.

Over 10% of firms still rely on fax or registered post to send sensitive data to third parties, whilst 67.9% rely on unsecured email to send this information.

When sharing sensitive information, 40% of senders do not know who, when and where that information is being accessed.

Educating users to understand what constitutes sensitive information, including when information needs to be sent securely and what the consequences will be if they fail to comply, also needs additional focus. In fact nearly 40% questioned were either unaware or not sure of the implications of data breaches and fines levied by the ICO and FSA.

Clearly mistakes are still being made on a very regular basis. In fact 74.5% said they have received an Outlook recall request – suggesting a huge number of incorrectly sent emails.

Reflecting on the results, Tony Pepper, CEO for Egress Software Technologies commented, “We continually help organisations that are struggling to tackle the challenge of sharing information securely with third parties. Operating in a market defined by compliance, yet driven by convenience, security solutions need to be simple to use and designed to improve working practises. While they continue to add complexity and unnecessary process, users will invariably avoid using them and instead opt for convenient methods such as unsecure email and consumer file sharing websites. This dramatically increases the likelihood of data loss, potential fines and damaged reputations.”

“Through our work with SC Magazine to produce and deliver this survey we have been shocked by the sheer scale of the issue across multiple industry sectors. The fact that 40% of senders do not know what is happening to the information after it has been sent is a real concern both for the organisations responsible for that information and for the people whose data and security has been potentially breached. We find organisations are crying out for help and guidance, not only when selecting the right security technology but also when educating their staff and end users about when and how to send information securely.”

For more information regarding the survey contact Daniel Hoy – Marketing and Communications, Egress Software Technologies.

Tel: 0207 624 8500
Email: daniel.hoy@egress.com

About Egress Software Technologies
Egress Software Technologies is a leading provider of email & file encryption services, offering innovative on-demand data security, to enable businesses the ability to share confidential information with third parties.

Leveraging a unique combination of on-premise and hosted cloud infrastructure, patented key management delivers real-time ‘follow the data’ control to ensure that only authorised recipients access confidential information. This next generation level of control and real-time auditing not only protects our clients from accidental loss but also prevents third parties mishandling personal or sensitive data.

Used by public and private sector organisations around the world, integrated desktop and mobile applications ensure easy to use software, designed to aid compliance and streamline user workflow.

For more information visit www.egress.com

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