Tag Archives: B2C
For a while now we’ve been hearing how important it is to be customer-centred particularly for large corporates. Cliché terms such as “customer is king” and “customer experience is the new brand image” come to mind and other concepts such as how “it costs six times the effort to acquire a new customer when compared to keeping an existing one”. From these statements it is clear that the customer has become a very important component of the equation when it comes to running a successful business.
Michael Canfield is the inventor of the JITLA technology, visionary and inspiration behind JITLA. He is the original founder and author of the book, JITLA, The Promise Fulfilled. He served in the United States Air Force for 4 years and was awarded a Bronze Star for Valor during the occupation in Vietnam. He received his law degree from La Salle University in 1971.
Hamburg, Germany, December 09, 2012 –(PR.com)– While B2C E-Commerce sales in Germany have grown at an increasing speed in the years up to 2012, the pace of growth in both Austria and Switzerland has slowed. The share of online shoppers on the population was also higher in Germany in 2011, than in its two neighboring countries.
The Share of Online Sales on total Retail Sales in Germany grows
Hamburg, Germany, December 08, 2012 –(PR.com)– In 2011, more than three quarters of the Swiss population aged 14-59 used the Internet on a regular basis, more than half of whom also shopped online. The majority of online retailers were able to increase their revenue in 2011. More and more foreign players are entering the Swiss online market.
B2C E-Commerce and Mobile Shopping Continue to increase in Revenues
Between 2010 and 2011, B2C E-Commerce revenues grew by a low double digit percentage figure. In 2012, B2C E-Commerce is expected to account for 10% of all retail revenue, which is far more than in Italy, but less than in Great Britain. The total number of Internet users in Switzerland is increasing slowly but steadily as is their share on the entire population. However, the growth rate is not very high. The growing popularity of mobile shopping is helping to increase revenues in Switzerland. Mobile Internet websites are becoming increasingly popular compared to apps. In 2012, competition from foreign business increased in the Swiss online market. It is especially attractive to German B2C E-Commerce players, due to the low language barrier. Approximately four fifths of all Swiss online shops were able to increase their revenues in 2011. The most frequently purchased online products were from the categories “travel and hotels”, “books and magazines”, “fashion”, and “digital media”. Customer service has improved: more than two thirds of online retailers offer at least three payment methods.
Hamburg, Germany, November, 2012 –(PR.com)– In 2011, more than 40% of the Turkish population used the internet. When it comes to broadband access per 100 inhabitants, Turkey still lags far behind Germany and the USA. However, almost a quarter of Internet users in Turkey accessed the mobile Internet in the first quarter of 2012. As a result, there is still growth potential in B2C E-Commerce in Turkey.
Fashion and Consumer Electronics Popular Categories for Online Shopping in Turkey
Hamburg, Germany, November, 2012 –(PR.com)– The significance of B2C E-Commerce in Poland continues to grow. However, the share of online shoppers in Poland only reached one third in 2011, which was below the European average of approximately 40 percent.
In 2011, M-Commerce grew more than sevenfold in Poland compared to the previous year. The number of mobile online orders is growing considerably, as is M-Commerce revenue.
Hamburg, Germany, November 30, 2012 –(PR.com)– From 2011 to 2012, B2C E-Commerce in Russia grew by almost 30 percent and mobile Internet use still continues to increase more and more. However mobile shopping has not been very popular in 2012. In contrast, online group shopping continues to gather momentum in Russia.
High Growth Rate in Russian B2C E-Commerce until 2015
B2C E-Commerce continues to grow: by 2015, revenue is expected to be twice as high as in 2011. Between 2012 and 2015, the strongest growth factors for B2C E-Commerce in Russia are predicted to be an increasing number of Internet users and online shoppers, and a higher average income. In 2011, B2C E-Commerce accounted for less than two percent of total retail sales and only slightly more than one percent not taking services into account. The number of Internet users is expected to amount to nearly 60 million by 2012, 40 million of whom are projected to access the Internet daily. Working and learning were expected to be the main reasons for the Russian population to access the Internet in 2012, with more than ten percent of all Internet users using the Internet to submit orders. While in 2011, approximately one-fifth of the rural population shopped online, online shopper penetration in “Moscow and the surrounding Area” amounted to about 50 percent.
Mobile Payment Methods Are Becoming More and More Important Worldwide, While Some Customers Still Have Safety Concerns
Hamburg, Germany, November, 2012 –(PR.com)– According to estimates, the volume of mobile payments will globally increase in 2012 by approximately 70 percent. An example of this growing market is China. In the six months leading up to the first quarter of 2012, more than 60 percent of all Chinese consumers made at least one mobile payment. India and South Africa are following China’s example.
Mobile Payment Methods are increasingly significant in North and Latin America
In the USA, the total value of mobile payments is expected to increase by a three digit percentage figure over the next few years. Even though in July 2012, mobile payment methods were not yet widespread in Canada, banks and companies are already starting to introduce such payment systems.
Hamburg, Germany, November 10, 2012 –(PR.com)– When it comes to beauty products, it is especially important for consumers to try them. Nonetheless, B2C E-Commerce continues to grow by a mid-range double-digit percentage figure in this sector in many European countries.
Beauty & Personal Care B2C E-Commerce soaring in many European Countries
In the UK, almost two thirds of all individuals aged 18 to 35 planned to spend more on beauty products online in 2012 than the previous year. Between 2010 and 2012, approximately one quarter of Internet users in France ordered health and beauty products online. In Belgium, approximately one fifth of all Internet users said in April 2012 that they were planning to buy personal care products within the next twelve months online and in the Netherlands, approximately one third of all health and beauty products were purchased online in 2011. In 2011, B2C E-Commerce was the fastest growing distribution method for beauty products in Italy, growing approximately 20 percent year-on-year. Growth rates in other countries are quite similar. In Germany, however, B2C E-Commerce with beauty and personal care products as well as perfume decreased in 2011 compared to the previous year.
The “Global Online Payment Methods 2012” report by yStats.com – Hamburg-based secondary market research specialist – analyzes recent developments in E-Commerce payment methods, first on a global scale and then separately for more than 50 regions and countries worldwide. Additionally, the report features the most important trends and the latest news for more than 40 payment companies in these markets.
The recently published “Top 2000 Global Online Shops 2012” ranking by Hamburg-based secondary market research specialist yStats.com ranks the top online shops for different regions and countries of the world. For the first time, data for all regions worldwide is compiled in one unique publication. Besides the global ranking, yStats.com also offers “Top 1200 Online Shops in Europe 2012” and “Top 350 Online Shops in Asia-Pacific 2012,” including only information about the relevant regions.
In its “MENA Internet & B2C E-Commerce Report 2012”, Hamburg-based secondary market research firm yStats.com analyzes the latest developments in the online markets of the Middle East and North Africa. In addition to general facts and figures about the MENA region, information is provided on the Middle East and especially the nations of the Gulf Cooperation Council.