Artificial intelligence (AI) is transforming recruitment, offering speed, efficiency, and cost savings. Yet, while AI tools can optimise candidate assessments and streamline interviews, they still lack the empathy, intuition, and contextual understanding that human recruiters provide. Drawing on real-world examples, including the risks of algorithmic bias and misinterpretation of candidate behaviour, this article argues that AI should not replace human judgment in hiring but rather complement it. By combining AI-driven insights with human oversight, companies can enhance candidate experiences, reduce bias, and ultimately secure the best talent.
