The article examines Kenya’s evolving payment ecosystem, highlighting the impact of M-Pesa and mobile operators on the financial landscape. It explores how banks and fintechs can learn from M-Pesa’s success in driving innovation and customer engagement, while also addressing the rising competition and evolving digital banking trends.
Tag: banks
Friday@Noon on Financial Services in Africa: 2018
by Johan Burger The NTU-SBF Centre for African Studies publishes a weekly newsletter on issues relevant to Africa. This paper is based on issues addressed […]