2021: The year of the online payment
As the world moved indoors two years ago, the online payment space flourished. These are the biggest developments in 2021, and a brief look ahead.
This year, South Africans embraced e-commerce, mobile commerce and digital payments like never before - all four major banks have seen massive increases in these payment methods since the start of the pandemic. Absa, for one, says 66% of people now prefer electronic payments over cash.
“This trend will only increase in the coming years with more convenient solutions that meet the customer on the platforms of their choice like WhatsApp for example,” says Andrew Springate, CEO of technology and financial gateway service provider PAYM8.
To prepare for the increased volume, South Africa is busily setting up for success.
Three development...