To mitigate business risks, entrepreneurs need to consider contingent liability policies, safeguarding their personal assets and business stability in case of unforeseen circumstances like disability or death.
CCM’s Paradigm Shift: From Document Automation to Intelligent Solutions
In this piece, Wayne Toms discusses how CCM has evolved to meet changing customer expectations, emphasising the need for digital transformation. He highlights a case study showcasing the power of CCM done effectively.
29 African Startups in Healthcare Supply Chain Selected to Receive Funding and Impact Support from the Gates Foundation, MSD, and More
The pan-African Investing in Innovation (i3 program) is funded by Bill & Melinda Gates Foundation and sponsored by Cencora (formerly AmerisourceBergen), Merck Sharp & Dohme […]
Modernising customer communication is key to improving customer experience
Modernizing customer communication is essential for enhancing customer experience. Businesses must invest in a digital platform that allows for fast, personalized, and well-designed communication, while also enabling flexibility and making course corrections without extensive coding or disruption to workflow.
Digital wallets as an enabler for financial services in Africa
The recent GSMA 2023 State of the Industry Report on Mobile Money highlights how mobile money has become a mainstream financial tool in many African countries.
Business can unlock growth opportunities through enhanced data insights, advanced analytics and innovation – Experian Innovation Summit
Experian South Africa hosted its annual flagship conference on Thursday 14 September, bringing together industry guests and subject matter experts under one roof to share insights and trends that continue to shape the evolution of business and consumer behaviour.
The gender financial inclusion gap in Africa
While financial inclusion is growing in importance worldwide there is still a discrepancy between male and female financial inclusion – the so-called gender financial inclusion gap.
More than technology, 4IR is Opportunity
The workforce has been transformed by increased 4IR technologies and will continue to do so for the future, which means we need to prepare people with the right skills development and education to seize the opportunities it presents says Rebatho Madiba, Business Development Digital Platform Solutions at BCX.
Club Med Tinley – first Club Med resort in South Africa, representing an investment of over R2 billion
The hospitality landscape in South Africa is about to be redefined with the upcoming launch of Club Med Tinley, the first Club Med resort in the country, with a distinctive combination of beach and safari experiences.
Omnichannel strategies: One size does not fit all in South African retail
Given the diversity of the market — with varying levels of digital maturity, lifestyle and income — it’s important to understand the evolving needs and key purchase drivers of diverse consumer segments as one size doesn’t fit all.