Friday, November 22African Digital Business Magazine
South Africa News

7 Myths You Should Know About Business Insurance

In our current struggling economy, businesses are looking to cut costs wherever they can in order to preserve their profits – or even just to stay in operation. If you’re a business owner, you may also be looking to cut expenses that aren’t the absolute essentials, like salaries and rent. More often than not, one of these perceived “non-essential” expenses is business insurance: according to a KPMG insurance survey from July 2023, only 50% of South African businesses have commercial insurance. “The irony, though, that a business may face even more risks than a larger corporation,” says Jaco Erasmus, Director of Insurance at Cornerstone Financial Services Group. “In addition, the financial strain of recovering from an unexpected event can be far more significant if your business has limite...
Fintech

Visa Dollar Card is Available to Every African Resident

Residents of African countries face limitations when it comes to using their local currency outside their borders. Foreign payment systems do not accept payments in any currency other than dollars or euros. Additionally, many online stores place restrictions on the use of cards from African countries due to the high rate of fraudulent transactions on the continent. The solution to these problems for any African resident has become virtual cards, which can be issued online and used for payments wherever it’s convenient. The financial service PSTNET issues Visa virtual cards without limits on top-ups, spending, or the number of cards. Ultima: Virtual Card Without Limits PSTNET is known as a provider of virtual cards for online payments. Now it offers a virtual card for shopping called Ul...
Tech

Risk mitigation and protection: cyber-resilience and cyber-insurance

By Richard Frost, Head of Consulting at Armata Protecting the organisation from cyber-risk goes beyond the digital walls surrounding it – companies need a multi-pronged approach to ensure resilience and reduce risk, explains Richard Frost, Head of Consulting at Armata Cyber Security. The International Monetary Fund (IMF) describes an organisation’s active commitment to securing both its digital perimeter and financial assets as fundamental to reducing risk to company solvency. Right now, cyber security is so volatile it presents a significant, ongoing threat to financial stability. The Global Financial Stability Report found that the cost of the cyber-incident is now sitting at $2.5 billion – a price tag that includes repairing and protecting against the damage caused by the incident...
Business, South Africa News

Unveiling Strategic Pathways to Accelerate Innovation in South Africa: BCX Releases 2024 Digital Innovation Index Report

BCX, in collaboration with EY-Parthenon, released the much-anticipated second edition of the BCX Digital Innovation Index Report at the Enterprise Forum held at the Mount Nelson, A Belmond Hotel, in Cape Town. This in-depth study delves into the core pillars of innovation—strategy, investment, operating models, skills, and culture—offering actionable insights for businesses at every stage of their innovation journey. Designed to help organisations assess their innovation strategies, the report also provides a detailed perspective on the rapidly evolving digital transformation landscape in South Africa. Melvin Reynolds, BCX's Digital Innovation lead, expressed his excitement for this year's report stating: "The second edition of the BCX Digital Innovation Index provides a benchmark for ...
South Africa News

How to Find the Right Size Pool Pump

The main purpose of a pool pump is to provide water through the filtering system. This helps mix chemicals and sanitise the water, which keeps it clean. However, in order for this process to work the pool pump must be of the right size. You must consider flow rate, pool size, capacity and other important calculations. We have explained in detail all the factors you need to consider for buying the right size pool pump. The Capacity of Your Pool Many pool owners assume that a bigger pump size is better as it can handle more water. However, an incorrect pump size can cause many problems. Your pool's total capacity to handle water is called volume, and it is measured in gallons. This capacity can be determined by understanding the depth of your pool. You need average depth to calculate the...
Business

How to simplify customer interactions for happier, more loyal customers

Kelvin Brown, Customer Operations Executive, Telviva Simplifying customer interactions can lead to happier, more loyal customers. There is more choice than ever before, meaning customers are not forced to endure a customer experience (CX) that is characterised by clutter or unnecessary friction. We’ve all experienced difficult customer experiences. Just recently, I opted to use WhatsApp to engage with a business but was channelled back and forth between channels to ultimately accept that I was number 200-odd in the voice queue. Ironically, that was the most positive outcome. How, then, do businesses get it right? It starts by balancing digital transformation with CX. Businesses are under pressure to implement digital channels and technologies such as artificial intelligence. They’ve he...
Startups

Misaligned Reporting in African Tech Risks Future Funding, New Report Reveals

Wimbart’s Second Annual Investor Relations Report Calls for Standardised Reporting Frameworks to Strengthen Investor-Startup Relationships 40% of startup founders feel investors do not understand their business and market, creating a disconnect in communication 89% of investors receive regular reporting from their portfolio companies, up from 71% in 2023 72% of investors have increased their reporting requirements over the past 18 months, prioritising sustainability metrics over financial KPIs Wimbart, an award-winning PR agency specialising in business and technology sectors across Africa, has released its second annual report titled “Startup Performance Reporting in Africa: Aligning Startup and Investor Expectations.” The report, which aims to gain a comprehen...
South Africa News

Mid-Year Consumer Outlook for South Africa shows ‘financial polarisation’ between consumers

Consumer spending is starting to turn a corner, but many South Africans feel worse off due to higher food prices Hustle culture is growing, with 83% of respondents seeking additional income streams NielsenIQ (NIQ), the world’s leading global consumer intelligence company, has released its Mid-Year Consumer Outlook: Guide to 2025 report, identifying macro catalysts across industries. The forward-looking study provides a strategic roadmap for South African retailers looking to win over consumers in the year to come. The report anticipates that global consumers will spend $3.2 trillion more in 2025, representing nearly 6% growth compared to 2024, according to World Data Lab. In South Africa, there are signs of growing consumer confidence and resilience, even with rising food and utilit...
Business, Nigeria News

Nigeria’s Falcon Aero Eyes Global Business Aviation Market, Showcases at Investing in Africa Conference

Nigerian Business Aviation firm, Falcon Aerospace, is poised for a rapid expansion into the global market. One of the latest indications of this is the young company’s participation in the upcoming Investing in Africa Conference (AFSIC), taking place in London from 7th to 9th October, 2024. AFSIC is the largest annual Africa investment conference taking place outside Africa. As a sponsor, Falcon Aerospace will be exhibiting and networking at the event as the company seeks investment to power its rapid growth and global expansion. The company’s CEO, Chukwuerika Achum, will also be speaking at the event. “Falcon Aero is committed to the vision of a prosperous Africa. To actualise this vision, there must be seamless connectivity of people, ideas and culture with and within the continent, an...
Events, South Africa News, Tech

Johannesburg Welcomes Africa’s Largest AI Event & AI4Good Summit

Africa’s largest Artificial Intelligence & Intelligent Automation event, AI Expo Africa, will be running its highly acclaimed conference & trade show at the Sandton Convention Centre, Johannesburg, South Africa 30-31 October 2024. Now entering its 7th year, the annual AI Expo Africa event unites regional and international thought leaders, suppliers and start-ups to discuss and showcase the latest AI & Smart Tech innovations, from the biggest global brands to the smallest and newest local SMMEs.  The core focus of the show are real world applications you can deploy today with an audience comprised of Enterprise and Government buyers, deployment & service providers, start-ups, educators, NGOs, investors and ecosystem builders.   Nonnie Kubeka, Executive Director of the Gau...