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SITA has announced a new technology deployment offering passengers enhanced check-in and bag drop self-services with Ethiopian Airlines at Bole International Airport (ADD). The deployment, which features SITA Smart Path Drop & Fly baggage solution, has been implemented in the new extension of the check-in area with international passengers of Ethiopian Airlines benefitting from the service. SITA's self-service solutions have helped optimize the passenger experience with many travelers checking in online through the Ethiopian Airlines app, other airline applications and through SITA self-service kiosks. Passengers using the technology can directly proceed to the self-bag-drop area to check in their bags quickly and easily avoiding long lines and reducing congestion in the airport a...

Five priority areas have been identified as critical to rebuilding air travel post-COVID Your Runway to Success, published by SITA, sets out five critical areas for the air transport industry’s rebuild in the next 18 months and highlights SITA’s remodeled solutions to tackle the major challenges facing air travel in the wake of the COVID-19 pandemic. Over the past 12 months, COVID-19 has dramatically impacted the aviation industry financially and operationally. IATA estimates a net loss for the airline industry of $47.7 billion in 2021. IATA research also reveals that average passenger processing and waiting times have doubled from what they were pre-crisis during peak time – reaching three hours despite travel volumes hovering at around 30% of pre-COVID-19 levels. With revenues dropping,...

Tag: airports

SITA Passenger Self Services Land At Addis Ababa Bole International Airport, Ethiopia

SITA Launches A Revitalized Portfolio To Meet The Industry’s Changing Demands