When you give your sales team the right tools to effectively and efficiently manage clients and build a relationship with them, you positively impact your […]
Tag: CRM
Half of enterprises cannot trust their CRM data for a single source of truth on customers
Independent research shows firms are lacking basic data management capabilities; CRM data is of limited use Half of large enterprises worldwide (47%) feel they cannot […]
Good customer retention tactics translate to brand loyalty and profitability for SMEs
There is a good reason why the saying goes “first impressions last” and this is particularly important for small businesses. Once they’ve connected with a […]
erpSOFTapp Odoo; Nigeria joins the league of Gold Partners with V14 Certification
The integration of smart business applications is on the rise in Nigeria, especially in the last year due to the COVID 19 pandemic. One of […]
Avoiding common mistakes while crafting the ultimate customer experience
Creating a memorable customer experience is fast becoming a top priority for businesses – and for good reason, says Reynhardt Uys, Chief Experience Officer, Immersion […]