Thursday, November 21African Digital Business Magazine

Tag: customers

African News, Kenya News

Airtel introduces new service in Africa

By Thandisizwe Mgudlwa Bharti Airtel says its customers in Africa will now get Free incoming calls while roaming on its South Asia Network. This is the worlds’ first intercontinental roaming facility offering free incoming calls leverages Airtel’s network reach in India, Sri Lanka and Bangladesh To benefit African businessmen, tourists and students traveling to the Indian sub-continent, The announcement was made last week in Nairobi, Kenya. Airtel, a leading global telecommunications services provider with operations in 20 countries across Asia and Africa, introduces the world’s first free intercontinental incoming roaming service by including India, Bangladesh and Sri Lanka to its current bouquet of "ONE NETWORK" services for its African customers. Also, Airtel c...
African News

MITSUMI IT Distribution Africa concluded its GITEX 2012 debut on a high note

MITSUMI IT Distribution has concluded its GITEX debut successfully which run from October 14 – 18, 2012 at Dubai World Trade Centre.  GITEX is the ICT business gateway to the Middle East, Africa and South Asia (MEASA) region. This year, for the very first time, MITSUMI has exhibited its world-class product portfolio from renowned global vendor partners HP, Dell, Acer, Toshiba, Lenovo, Samsung, Microsoft, Western Digital, BenQ and Tripplite at the prestigious event. With GITEX having an “Africa in Focus” theme this year, our stand attracted serious business visitors from all over the region. Numerous delegations from Algeria, Kenya, Libya, Cameroon, Ghana, Morocco, Nigeria, Tanzania, Ethiopia, Uganda and Tunisia have visited MITSUMI stand and have shown interest. MITSUMI's participation at ...
African News, South Africa News

Frost & Sullivan Awards Invensys Operations Management for Growth Leadership in the South African ACS Market

Diversified product portfolio, focused innovation and exceptional customer service underpin continuous growth CAPE TOWN, Africa, Nov., 2012 /PRNewswire/ -- Based on its recent analysis of the Automation and Control Solution (ACS) market in South Africa, Frost & Sullivan recognises Invensys Operations Management Southern Africa with the coveted 2012 South African Growth Leadership Award. "In a market facing increasingly intense competition, Invensys Operations Management Southern Africa has continued to register strong growth," noted Frost & Sullivan's Automation & Electronics Team Leader, James Maposa. "An innovative and diversified product portfolio, strategic partnering and exceptional customer service and support have enabled the company to maintain its pos...
African News

Best Global Operator, Best Cloud Service and User’s Choice: Orange Business Services wins three major awards at World Communication Awards 2012

  2012 WCA final 11-14-12 (.pdf Acrobat Reader) 2012 WCA final 11-14-12 (Microsoft Word)   confirms market leadership in customer satisfaction, innovative cloud-based solution and global service performance   Orange Business Services was awarded three of the telecom industry’s highest accolades at Tuesday night’s annual World Communication Awards (WCA) held in London – Best Global Operator, Best Cloud Service and the User’s Choice Award.   Tony Lavender, CEO at Plum Consulting and WCA Chair of Judges, said, “Orange Business Services submitted several impressive entries this year and they were worthy of their success in this year’s World Communications Awards. The judges praised the strong customer testimonials that were evident across all of the entries this y...
African News, Ghana News, South Africa News

TE Connectivity joins IT Leaders West Africa Summit as Silver Solution Provider

The anticipated annual IT Leaders West Africa Summit will take place from 28 to 29 November 2012 in the heart of Ghana's esteemed capital city, Accra. The summit is produced by international business-to-business conferencing company, Kinetic Events; key strategic information providers to the IT and telecoms sector within Africa. The summit is proudly endorsed by ITES and NITA in West Africa. South Africa, Republic of, Nov, 2012 - West Africa is aiming to further develop and improve ICT activity beyond simple challenges of connectivity, encouraging investment and expenditure within local production and development. Until recently, new regulations currently pending before parliament could be implemented in third-quarter 2012 would have mandated the purchase of local IT products and services...
African News, South Africa News

Sunil Joshi to address MEF Seminar 19th November 2012

14 November 2012 Midrand, Johannesburg, South Africa, Sunil Joshi, Managing Director and CEO of Neotel, South Africa's first converged telecommunications network operator, will address the MEF’s (Metro Ethernet Forum) Ethernet Business Services Seminar on Monday, 19 November 2012, at the Axiz Workgroup Auditorium in Midrand. Joshi will outline Neotel’s journey and its service offerings including Ethernet Services, when he speaks to the audience of service providers, equipment vendors and enterprises at the MEF’s first seminar of its kind on the continent. Kevin Vachon, COO of the MEF comments: “I am delighted that Sunil Joshi has agreed to share the Neotel story and how the company can support the MEF’s mission here in South Africa. Our aim is to bring together all parts of...
African News, South Africa News, Zimbabwe News

TelOne Deploys FTS’ Convergent Billing & Customer Care Solution

FTS’ Leap™ Billing Supports Zimbabwean Operator’s Fixed, Mobile and Broadband Services AfricaCom 2012 | Cape Town, South Africa | Booth E13 | November 14, 2012: FTS, a global provider of billing, customer care and policy control solutions for communications and content service providers, today announced that Zimbabwe’s TelOne has successfully implemented its Leap Billing software, a comprehensive end-to-end billing and customer care solution. TelOne is Zimbabwe’s national telecommunications operator and provides a wide range of services to its residential and business customers, including wireline telephony, wireless, broadband and satellite communications. TelOne’s billing transformation project includes the implementation of FTS’ convergent billing and charging, interconne...
African News, South Africa News

Petrochemical giant innovates the ‘Shell Alexia S4’

By Thandisizwe Mgudlwa It has be called a Shell's Special Marine Oil. The announcement that the global group of energy and petrochemicals companies Shell, has launched the Shell Alexia S4, an innovative marine engine oil, has been welcomed by experts as an important step in the development of the industry. And unlike conventional cylinder oils, it can be used across a wide range of vessel and engine types, fuel specifications, loads and climates - from the Antarctic to the Amazon to the Suez Canal, the company claims. The organisation states: "This means vessels no longer need to carry multiple oils. Shell Alexia S4 also works effectively at any vessel speed, including slow and ultra slow - especially important to modern ships that have to vary speeds to reduce fuel consumption and mee...
African News

SkyVision to improve the level of communication in Africa

By Thandisizwe Mgudlwa   SkyVision has invested in Africa and will be expanding its local presence.   On Monday of this week SkyVision Global Networks Ltd, a leading global provider of IP connectivity over satellite and fibre optic systems, announced in Cape Town, South Africa that it will continue expanding its local presence across Africa.   "And following an intense strategic process, it became clear that in order for SkyVision to keep its position as a major African player offering services specifically designed for the rapidly developing African markets, it will also need to enhance its local presence in key African markets.   Ben Sira stated: “It was clear from day one that if SkyVision was to enhance its market leadership in Africa, the company would have...
African News, South Africa News

Smarter infrastructure needed to handle exploding data traffic

  By Peter Karaszi   Mobile operators across the globe are being squeezed by decreasing revenues per user, and a seemingly insatiable demand by users for more data. To efficiently manage the rapidly growing increase in data traffic in their networks, mobile operators need to build and improve their infrastructure in a much smarter way than they have hitherto done. Telecoms expert Peter Karaszi takes a look at some new infrastructural solutions that can help mobile operators do just that.   According to Cisco, the mobile data traffic in the world’s mobile networks grows by 150 per cent per year, driven by the emergence and use of smartphones, apps and videos. Traffic is expected to increase 26-fold between 2010 and 2015. Other sources have even scarier estimates but th...