Tag: delivery service

 According to Deloitte’s most recent Digital Commerce Acceleration report, the growth of online shopping in South Africa is on the rise. Accompanying it, is an increasingly discerning online shopper, who chooses their online stores based on a few key features, such as low delivery costs and clear and simple return or refund policies. In fact, companies with high delivery fees and difficult to return products are more likely to have consumers heading for the hills.  According to Simon Hill, Head of Marketing at leading national courier service The Courier Guy, this presents a timely opportunity for retailers to address the current shortcomings within their current logistics supply chain, and at the same time enhance their processes and reduce the barriers to online shopping, by providing a...