Friday, November 22African Digital Business Magazine

Tag: design

Business, South Africa News, Startups

Creating inclusive workplaces to boost mental health

Zama Zaca, Head of New Business at Tetris South Africa, shares some design tips on how to make workspaces more inclusive and improve employee mental wellness of employees. Mental health has been in the spotlight recently, with people under strain from the ongoing COVID-19 crisis and top athletes opening up about their mental health struggles during prominent international sporting events. These athletes, including gymnast Simone Biles, tennis player Naomi Osaka and others, who are at the pinnacle of their careers, have helped accelerate a trend in mental wellness, shining a light on its importance to a person’s overall wellness and ability to perform. Companies, too, are starting to prioritise workers’ health and wellbeing, as reflected by flexible and accommodating work policies durin...
Inclusive design is transforming the customer journey as digital accelerates and expectations skyrocket
Tech

Inclusive design is transforming the customer journey as digital accelerates and expectations skyrocket

Embracing inclusive design is a pathway to innovation that organisations ignore at their peril says Reynhardt Uys, Chief Experience Officer, Immersion Group. “Before now, it was common for the industry to see accessibility and inclusion as a box to tick somewhere within the design or process, but as Covid-19 has accelerated the digital world, inclusive design has now moved up the list of priorities for many organisations. We’re still seeing a huge emphasis on USSD functionality for customers with feature phones or phones that don’t have an active internet connection. Whilst services are made available on other channels like an app or a website, the functionality also exists on USSD to create an omni-channel experience to different user types. Something as simple as changing the font size a...