Thursday, November 21African Digital Business Magazine

Tag: digital payments africa

Fintech, South Africa News

Is cash dead? If your answer is yes you’re missing the point… and millions of customers

By Cat Denoon-Stevens, Head of Product Incubation at Mukuru  Is cash truly dead? With the rapid rise of fintech innovations and digital payment solutions, one might think so. Yet, despite the digital revolution sweeping across African societies, cash remains very much alive—and for millions, it is still the preferred way to transact. With the massive influx of fintech companies constantly innovating to bring accessible products and services to the underserved and unbanked in African societies, one might be tempted to declare that cash is dead, or that if it isn’t dead yet, it is on its very last legs. However, fintechs that are well-embedded in Africa and other emerging markets will be well aware that cash is, in fact, alive and well. In many instances, it is the primary form of tender....
Shift to omnichannel payments in retail to drive efficiencies and enhance CX
Fintech

Shift to omnichannel payments in retail to drive efficiencies and enhance CX

By Quintin van der Linde, Head of Business Development & Don Lange, Partner Manager at Ecentric Payment Systems Even as more retailers turn to setting up online storefronts to extend their presence and cater to shoppers looking for convenience, the majority of South Africans still prefer to shop at physical stores, and retailers are looking for a solution that gives them a better way of managing transactions and reconciliation. Enter omnichannel payments - a solution that can provide merchants with a single view of all transactions, while also enhancing the shopping experience for customers. The current reality is that while shoppers are offered the convenience of paying for their purchases online, in-store, on different devices and different platforms, they face an inconsistent expe...