e-commerce in South Africa Archives

29Apr

By Africa BusinessNo Comments

South Africa News

South African retailers have arrived at an e-commerce crossroads

By Zak Haeri, MD for NIQ and GfK – an NIQ Company – in South Africa South Africa’s e-commerce landscape has arrived at an important juncture. The explosive growth observed during the pandemic years has slowed down somewhat and consumer spending power has faltered amid low economic growth and a global cost of living crisis. At the same time, competition is heating up. Asian retailers such as Shein and Temu are upending segments of the e-commerce market, rapidly grabbing market share and increasing pricing pressure on traditional retailers. Amazon’s much anticipated entrance into the South African market is expected to further turn up the heat — potentially creating a new benchmark for customer experience. Yet if we look at the experiences of other emerging markets, the disruption may onl...

17Dec

By Africa BusinessNo Comments

Fintech, South Africa News

Financial Inclusion across Africa starts here

Africa’s first digital in-store lay-by app is aiming to create financial inclusion throughout the continent – starting in South Africa. Local fintech startup LayUp is taking the lay-by process into the 21st century - for merchants and consumers - with a mobile app and rollout of a terminal app via payment & merchant solutions provider Dashpay, which will make the app accessible to millions of potential customers at thousands of POS points, nationwide. Nearly 24% of adults in South Africa are unbanked and R12bn in cash is believed to be held outside of the banking system. COVID-19 related lockdowns have sent unemployment figures soaring to an estimated 7.6 million, meaning that nearly 30 million people are locked out of the South African economy. More people are being forced to turn to...

25Jul

By Africa BusinessNo Comments

South Africa News

SA’s e-commerce surge poised to benefit small, independent retailers

Consumers head online for niche products, better service, and quick delivery South African consumers are heading online in greater numbers as the e-commerce shopping experience increasingly offers more choice and convenience than can be found at traditional big-brand, brick-and-mortar retailers, says Mike Farquharson, Managing Director of online courier aggregator Rush. Statista market and consumer data projects that 31.6 million South Africans could be converted to online shopping by 2024. According to FNB, the average e-commerce spend already increased by 30 percent in the first half of 2020 compared to the year prior while Rand Merchant Bank expects the sector’s value to surge by 150 percent, to R225 billion, within the next five years. “These findings suggest that shifts in sho...

15Jul

By Africa BusinessNo Comments

Fintech, South Africa News

Avoiding Instant Electronic Funds Transfer payments Risks

In 2020, e-commerce in South Africa spiked by 66%, driven by COVID-19-induced lockdowns and a drop in brick-and-mortar retail sales[i]. This increase was accompanied by an upsurge in the use of instant Electronic Funds Transfer (EFT) payments. Towards the end of last year however, the SA Reserve Bank, Payment Association of South Africa (PASA), and Financial Sector Conduct Authority (FSCA) issued a joint statement warning consumers to be aware of the risks associated with this payment method, particularly the use of screen scraping, "which makes it possible for third parties to access bank account data and automate actions on behalf of a consumer using that consumer’s online banking access credentials". The statement went on to detail some of these risks such as the potential for fraud and...

19May

By Africa BusinessNo Comments

Events, South Africa News, Tech

A challenging, risk driven environment awaits us

As many parts of the world deal with the Third Wave of Covid-19 infections, there are growing concerns that South Africa may face harsher lockdown measures in the future as the country ramps up its vaccine roll out program. This will have a telling impact on society and will only accelerate the reliance on ecommerce business models as the public prioritizes their health and safety. Unfortunately, this also means that there will be a challenging, risk driven environment ahead of us when it comes to fraud. This was highlighted at the Southern African Fraud Prevention Service (SAFPS) & Insurance Crime Bureau International Fraud Summit which was held virtually on 19 May 2021. Increased Risk “We are really reaching a critical point when it comes to the economy and the extreme measures that...

Why ecommerce matters for small businesses in SA

14Mar

By Africa BusinessNo Comments

South Africa News

Why ecommerce matters for small businesses in SA

There has been a permanent change in the way that people shop and, in turn, the way that businesses need to operate. In the absence of brick-and-mortar stores being open during the lockdown, as well as a general fear of crowded malls when things were able to re-open, South Africa’s ecommerce sector exploded. According to Trevor Gosling, Co-founder and CEO of Lulalend – financing partner to South Africa’s small- to medium-enterprises (SMEs), he has seen a phenomenal growth in ecommerce businesses who have connected with them for SME financing. Between the period of October 2020 and February 2021, Lulalend saw an 86% increase in loans made to ecommerce businesses and online retailers in comparison to the same period between 2019 and 2020. “The loans were strongly linked to growth-related req...