The mine’s operating model – and why your people underpin it
By Arjen de Bruin, Managing Director at OIM Consulting
In its simplest form, a company’s operating model can be described as a visualisation of its business strategy. The intent of the model is to provide a clear framework or blueprint for how this strategy is executed to deliver on the organisation’s goals.
But who is responsible for carrying out the functions in your operating model; undoubtedly a multi-coloured, flowchart-heavy PowerPoint slide that you brandish about in boardroom meetings? Your people. So it stands to reason that no matter how beautifully articulated your operating model, it will not succeed if your people are unable to execute these functions.
The link between faulty execution and strategy fall-down
According to an article in the Harvard Business Review, almost 70...