POS versus POS: Selecting the right solution is far more complex than chasing the cheapest
By Peter Ludi, Business Development Executive at redPanda Software
A point of sale, commonly referred to as POS, is a vital cornerstone of any retail business, regardless of whether it sells products or services. However, a misunderstanding of the definition of POS sees many small and medium-sized retailers fall into the trap of buying a payment acceptance terminal as opposed to investing in a platform that will future-proof the business and open a host of growth and sales opportunities.
Let’s start with a summarised definition of POS. At its simplest, it is the place where a transaction is executed. This can be in-person or online on various channels along the customer journey. A POS is a vital part of the customer journey as it is the crescendo of what has come prior to that point. No...