Tech tipping point
New technology often seems fantastic on paper yet has little impact in the life of the average person. A new tipping solution for fuel pump attendants, however, does both.
When asked to fill up a fuel tank as motorists do in the movies, few South Africans would know what to do beyond pulling their tank lever from inside the car. Fuel station attendants are as much a part of our culture as braais and ‘howzit’.
And yet, a BusinessTech poll of over 7000 respondents in 2018 showed that 37% of motorists don’t tip pump attendants.
Engen aims to change this with its new ‘Tip an Attendant’ function. Ukheshe technologies, Telkom and Engen have collaborated to create the QR solution which allows motorists to tip attendants and cashiers for efficient service by simply scanning a QR code using thei...