Physical retail is as important as ever, which means that in-person payments continue to play a pivotal role in South Africa’s retail landscape. In light of this, continued investment has been directed toward in-person payment innovation, a trend that is expected to persist well into the foreseeable future.
Tag: Retail
NIQ Retail Barometer: South Africans Expend R214 Billion on FMCG and Durable Goods in Q3 2024
FMCG and Tech & Durable goods saw a 4.1% YoY increase in value in Q3 2024, driven primarily by FMCG growth, while Tech & Durable goods recovered after experiencing flat growth in previous quarters. FMCG spending totaled R183 billion, with Tech & Durable goods reaching R31 billion in value.
State of the Retail Nation Q3: Consumer confidence starts to recover ahead of Black Friday
South Africa’s Tech & Durables market experiences solid sales growth in value and units YTD. FMCG sales rise 2.6% year-over-year. Value of private label FMCG sales on track to reach R100 billion.
3 strategies to maximise your Return On Ad Spend this retail season
Daniel Levy, Co-Founder of ad and data-tech platform Flow, believes the answer to staying competitive lies in first-party data. By harnessing the power of data already at their fingertips, local retailers can target customers more precisely and get the most out of their marketing budget. Levy, alongside experts like Woolworths’ Zack Nossel, reveals how brands can use data-driven insights to create hyper-targeted offers and boost sales in the weeks ahead.
Shift to omnichannel payments in retail to drive efficiencies and enhance CX
Quintin van der Linde & Don Lange from Ecentric Payment Systems explains why a shift to omnichannel payments in retail is key to drive efficiencies and enhance CX for the future.
How to take advantage of retail trends in 2024
This piece discusses the critical shift from omnichannel to ambient technology and the need for retailers to ground their aspirations in reality.
Carefully balancing technology and people can elevate retailers and benefit SA. The Human Face of Retail
In this piece, Ludi discusses the balance between technology and human interaction in the retail industry. The article explores how technology and people can work together to create a positive retail experience for customers.
Retail is in the midst of the biggest technology paradigm shift yet: Insights from NRF 2024 New York
The piece focuses on the key takeaways from NRF 24: Retail’s Big Show, which took place earlier this month in New York, USA. In the article, Peter examines the main themes covered at the event and how they could impact the South African retail sector. Some of the key points he covers include:
Expected improvements in the South African retail environment
The increasing importance of AI and automation for retailers
The need for South African retailers to adopt omnichannel strategies
The role of technology in reducing the risk of product returns
Expert Predicts Sustainable Retail Trends for 2024 and Beyond
Figures from Deloitte show how important sustainability is to modern shoppers and consumers, with 58% valuing durability, 39% focusing on repairability, and another 37% considering how biodiverse the purchase will be. Vikki Makinson, head of marketing and communications at Oceans, the leading supplier of sustainable toilet paper, has provided expert insight into the future trends of sustainable retail for 2024 – from eco-conscious consumerism to circular economy initiatives.
Leveraging unified commerce solutions for customer-centric retail success
In the dynamic world of retail, understanding the evolving nature of the consumer journey is paramount. With increasing technological advancements and rising customer expectations, retailers […]