How innovative payment solutions are shaping South Africa’s retail sector
By Shaun Holley, Deputy CEO & Head of Innovation & Rory Bosman, Sales & Marketing Executive at Ecentric Payment Systems
Today’s consumers have access to a myriad of convenient experiences through mobile apps and online platforms, and they expect a similar level of ease when interacting with businesses and specifically payment interactions. Indeed, consumer demand for better and more diverse payment experiences, coupled with the need to trade across multiple channels, is shaping the midmarket retail sector across Africa. Notably, industry research indicates that total transaction value in the digital payments segment in South Africa alone is projected to top the $17 billion mark by the end of this year.
While in-store payment points are well understood, the rise of e-commerce ...