INNOVATIONS IN CIVIC ENGAGEMENT
How technology is empowering smart citizens.
By Mpho Matsitse, Executive: Business & Digital Advisory at BCX
There’s no question that a smart city extends beyond infrastructure and urban planning. For a smart city to work, it requires smart citizens and technology plays a pivotal role in enabling civic engagement. If a city wants to empower those who live in it, it requires initiatives that improve service delivery and technology is the solution to making e-government platforms a reality.
While there are many African cities leveraging technology in different ways to benefit their citizens, Rwanda’s booming IremboGov platform is a phenomenal example of GovTech digitalisation. Since its 2015 launch, IremboGov has digitised over 100 public services from motor vehicle inspections to mar...