Tech Tools Could Streamline SA’s Vaccine Rollout
Did you know that over three billion messages related to COVID-19 have been sent by governments, non-profits and international organisations to citizens via official WhatsApp chatbots[i]? The South African government was one of the first to harness the power of the platform to share correct, up-to-date COVID-19 information from the National Department of Health, but Kyle Oosthuizen (@KyleOosthuizen), Chief Operating Officer at Blue Robot, the leading provider of socially powered messaging solutions, believes that it – and other tech tools - could be utilised for far more, especially now that vaccines are being opened up to younger generations.
He says that while the WhatsApp chatbot is slightly more convenient than government’s COVID-19 resource and news portal, it isn’t adding any new va...