South African retailers Archives

8Oct

By Africa BusinessNo Comments

South Africa News

Mid-Year Consumer Outlook for South Africa shows ‘financial polarisation’ between consumers

Consumer spending is starting to turn a corner, but many South Africans feel worse off due to higher food prices Hustle culture is growing, with 83% of respondents seeking additional income streams NielsenIQ (NIQ), the world’s leading global consumer intelligence company, has released its Mid-Year Consumer Outlook: Guide to 2025 report, identifying macro catalysts across industries. The forward-looking study provides a strategic roadmap for South African retailers looking to win over consumers in the year to come. The report anticipates that global consumers will spend $3.2 trillion more in 2025, representing nearly 6% growth compared to 2024, according to World Data Lab. In South Africa, there are signs of growing consumer confidence and resilience, even with rising food and utilit...

POS versus POS: Selecting the right solution is far more complex than chasing the cheapest

By Peter Ludi, Business Development Executive at redPanda Software A point of sale, commonly referred to as POS, is a vital cornerstone of any retail business, regardless of whether it sells products or services. However, a misunderstanding of the definition of POS sees many small and medium-sized retailers fall into the trap of buying a payment acceptance terminal as opposed to investing in a platform that will future-proof the business and open a host of growth and sales opportunities. Let’s start with a summarised definition of POS. At its simplest, it is the place where a transaction is executed. This can be in-person or online on various channels along the customer journey. A POS is a vital part of the customer journey as it is the crescendo of what has come prior to that point. No...

South African retailers have arrived at an e-commerce crossroads

By Zak Haeri, MD for NIQ and GfK – an NIQ Company – in South Africa South Africa’s e-commerce landscape has arrived at an important juncture. The explosive growth observed during the pandemic years has slowed down somewhat and consumer spending power has faltered amid low economic growth and a global cost of living crisis. At the same time, competition is heating up. Asian retailers such as Shein and Temu are upending segments of the e-commerce market, rapidly grabbing market share and increasing pricing pressure on traditional retailers. Amazon’s much anticipated entrance into the South African market is expected to further turn up the heat — potentially creating a new benchmark for customer experience. Yet if we look at the experiences of other emerging markets, the disruption may onl...