The consumer industry is in a state of constant disruption. Along with advances in technology, more informed and sceptical consumers are holding business to higher […]
Tag: user experience
2021 will demand continued user experience and change management focus according to e4
A dogged commitment to change execution is how businesses will survive in 2021, according to Grant Phillips CEO of fintech specialist, e4. He says the […]
Inclusive design is transforming the customer journey as digital accelerates and expectations skyrocket
Embracing inclusive design is a pathway to innovation that organisations ignore at their peril says Reynhardt Uys, Chief Experience Officer, Immersion Group. “Before now, it […]