Fintechs are aiding financial inclusion across sub-Saharan Africa

Fintechs are driving financial inclusion in sub-Saharan Africa by providing safer and more affordable solutions for cross-border remittances, reducing costs by 50% in the past decade. These fintechs are enabling people to join the formal economy and access a range of financial services, contributing to lasting financial inclusion in the region.

In the race to digital wallets, don’t forget cash

Success in the digital payment space will hinge on the ability of new players and incumbents to converge the physical and digital experience into a seamless continuum for the customer. Extending the digital solution to a cash-based customer requires a “phygital” approach, writes Juan Seco, Chief Growth Officer at Mukuru.

Top Payment Trends for 2024

Consumers will increasingly be demanding choices when it comes to payment options into 2024, with security being high on the agenda and offerings that will be keenly watched as potential growth engines. Rory Bosman, Executive for Sales & Marketing at Ecentric Payment Systems adds that shoppers also want value from retailers, physical or online, when it comes to deciding where to spend their hard-earned money, especially in this difficult socio-economic environment.

Tough economic headwinds provide exciting opportunities for agile, customer-centric fintechs

By offering personalised experiences and innovative solutions, fintechs can navigate the evolving tech and business landscape, transforming the way money is stored, used, and moved in South Africa. Amid challenging economic headwinds, South African fintechs have the potential to excel by prioritising customer-centric approaches and strategic partnerships, while embracing digitisation and regulatory changes. Andy Jury, CEO of Mukuru shares insights into the fintech trends for 2024, while looking at where we are now.