Success in the digital payment space will hinge on the ability of new players and incumbents to converge the physical and digital experience into a seamless continuum for the customer. Extending the digital solution to a cash-based customer requires a “phygital” approach, writes Juan Seco, Chief Growth Officer at Mukuru.
Category Archives: Fintech
Fintech Africa
Consumers will increasingly be demanding choices when it comes to payment options into 2024, with security being high on the agenda and offerings that will be keenly watched as potential growth engines. Rory Bosman, Executive for Sales & Marketing at Ecentric Payment Systems adds that shoppers also want value from retailers, physical or online, when it comes to deciding where to spend their hard-earned money, especially in this difficult socio-economic environment.
SA Innovation Summit CEO Buntu Majaja looks back at this year’s successes and quantifies next year’s opportunities.
Crypto Fest 2023 blasted into Cape Town, celebrating the next evolution of digital assets and locally built solutions.
Fintech, South Africa News
Tough economic headwinds provide exciting opportunities for agile, customer-centric fintechs
By offering personalised experiences and innovative solutions, fintechs can navigate the evolving tech and business landscape, transforming the way money is stored, used, and moved in South Africa. Amid challenging economic headwinds, South African fintechs have the potential to excel by prioritising customer-centric approaches and strategic partnerships, while embracing digitisation and regulatory changes. Andy Jury, CEO of Mukuru shares insights into the fintech trends for 2024, while looking at where we are now.
Fintech, Ghana News
9th Edition Connected Banking Summit – West Africa Innovation & Excellences Awards 2024
Accra, Ghana Get ready to mark your calendars as the 9th Edition of the Connected Banking Summit- West Africa is set to take Accra, Ghana on February 21st, 2024.
Xion Global uses technology from Giesecke+Devrient (G+D) for an innovative holistic financial solution.
Fintech, South Africa News
Understanding generative AI and its impact on payment fraud in South Africa
The accessibility of generative AI tools has lowered the barriers for would-be criminals, while the transition to hybrid work models and geographically dispersed teams has expanded the attack surfaces they can exploit. In this context, the overlap of AI technology and the interests of financial leaders becomes increasingly significant, says Ryan Mer, CEO of eftsure Africa, a Know Your Payee (KYP) platform provider.
Fintech
The Role of Customer Communication Management in Building Trust and Loyalty in Banking Platforms
Peter Ottermann, CTO at GhostDraft, shares valuable insight on the glue that binds customers to the bank and its third-party partners.
The article from Simon Bain, CEO at OmniIndex on the misconceptions surrounding Blockchain and how the technology can be used to improve data storage for millions of people across Africa.