Wednesday, November 27African Digital Business Magazine

Tech

Tech

Tech First Gulf and Invicti Security Join Forces to Strengthen Cybersecurity Across Africa

Tech First Gulf (TFG), a prominent value-added distributor in the Middle East and Africa (MEA) region, proudly announces a ground-breaking distribution partnership with Invicti Security, a global leader in web application and API security testing. As Africa undergoes a digital transformation, adopts new technologies, and experiences rapid economic growth, the region faces an unprecedented surge in cybersecurity threats. Invicti Security, renowned for enhancing web application and API security posture, brings forth a formidable mix of accuracy, coverage, speed, automation, and scale, shaped by years of investment and catering to the needs of thousands of customers. The official agreement, sealed in January 2024, marks a pivotal moment in advancing cybersecurity solutions tailored to the u...
Tech

New KnowBe4 Report Shows Major Spike in Public Sector Attacks in 2023

Report reveals the need for strengthening security culture in the public sector KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, released its report on the most popular and prolific cybercrimes of 2023 with a focus on the public sector. The report examines cybercrime trends, statistics and real life examples on a global scale as well as breaking it down by specific countries and regions, while providing possible defenses to safeguard against it. The public sector is becoming an increasingly attractive target for cybercriminals everywhere. This comes at no surprise as government agencies and public sector services retain personal data on the vast majority of people, information that is invaluable to cybercriminals. The report is pa...
Tech

7 scams to watch out for in 2024

As technology gets more advanced, fraudsters are also getting better at deceiving and stealing from us. Watch out! In 2024, scammers have some new tricks up their sleeve, such as deepfake impersonation. That is why fostering a zero-trust mindset can help to keep yourself safe from these scams. Deepfake impersonation scams Imagine receiving a voice note from your CEO instructing you to transfer money to a bank account. You follow the instructions without realising that the voice note is a deepfake. And just like that, you have fallen for a scam. Deepfakes make use of AI technologies to create new – but fake – images, videos, and/or audio material from existing material, “Artificial intelligence (AI) technology makes it easier for fraudsters to create these convincing fake messages from p...
South Africa News, Tech

Retail is in the midst of the biggest technology paradigm shift yet: Insights from NRF 2024 New York

By Peter Ludi, Business Development Executive at redPanda Software  While the environment for South African consumers will likely improve gradually over the course of the second half of 2024 off the back of better-than-expected inflation figures and an easing of global price pressures, consumer spend will likely remain constrained. This reality means retailers will need to stay ahead of competition to compete for valuable customer spend. As the recent National Retail Federation: Retail’s Big Trade Show held in New York recently proved, the world is entering the digital age in the true sense of the word at breakneck speed, and retailers around the world have no choice but to react, deploy and iterate. The conference, with more than 40,000 attendees, 1000 exhibitors and 450 speakers, is a...
Tech

Empowering African Youths Within The Public Sector As A Means Of Enhancing The Efficiency Of Its Systems: African Union Digital and Innovation Fellowship As A Case Study

Joshua Omena, Nanko Madu and Woka Philips-Anyinu, AfriLabs Executive Summary In a rapidly changing world, it has become increasingly important to empower African youths within the public sector as a means of enhancing the efficiency of its systems. African youths possess immense talent and potential for expanding the innovation and tech landscape in Africa, and by equipping them with the necessary skills and resources, we can tap into their creativity and drive innovation. Young people are the future leaders and change-makers of any society, and Africa is no exception. By investing in their development and providing them with opportunities to contribute to the public sector, we can ensure a brighter and more prosperous future. Empowering African youths within the public sector not only b...
South Africa News, Tech

Armata unpacks details in latest webinar on the benefits of outsourcing security operations

To the backdrop of cyber threats increasing every year, accompanied by a severe skills shortage in the tech industry broadly and cybersecurity more specifically, many businesses are looking for the best ways to manage their security operations. Cybersecurity specialist business Armata, led by industry heavyweight Caesar Tonkin, recently hosted a webinar to help businesses understand the benefits of organisations outsourcing their security operations. Tonkin has led a series of industry webinars, seeking to elevate the knowledge-sharing that’s essential for the industry to keep up with nefarious threat actors who are using ever-more elaborate technology and techniques to attack business systems. The most recent webinar was designed to give businesses deeper insight into the process of outs...
Mastering CCM: A blueprint for business leaders to drive personalisation and agility in mass customer communications
Tech

Mastering CCM: A blueprint for business leaders to drive personalisation and agility in mass customer communications

Sean Manley, National Sales and Account Manager at GhostDraft Communication with customers is central to any business. Managing this communication carefully is crucial, especially as the number of customers grows and the world increasingly navigates to online commerce and digital communication. As such, customer communications management (CCM) has become a vital component of a modern company’s IT platform. Put simply, CCM is the strategy and the system responsible for critical communications between a business and a customer. It is especially important for managing and drafting thousands of complex contracts that lock down what a company will provide the customer, such as home loans, insurance policies, wills, and more. Beyond the obvious move towards digital business, modern consumers ...
Club Med accelerates its digital transformation by focusing on generative artificial intelligence
Africa Travel, Tech

Club Med accelerates its digital transformation by focusing on generative artificial intelligence

Club Med, a pioneer of premium all-inclusive vacations, has launched a new stage in its digital transformation with the integration of artificial intelligence (AI). This forms part of one of its strategic pillars: "Happy Digital", which aims to enhance their customer experience and employees’ working time through the smart use of technology. In 2022, Club Med created its own Data Factory, a platform for data management. Since March 2023, Club Med has implemented a generative AI strategy (AI that uses existing content for learning purpose to generate new content - texts, sounds, images and more) to continue enriching the customer experience and free up the time of its teams to focus on value-driven tasks. "Generative artificial intelligence (AI), powered by a substantial collection of dat...
Tech

Unlocking AI’s potential in 2024

Tarsus on Demand highlights the importance of leveraging AI properly in 2024, and how BI can provide the vital clean data for such solutions to work effectively. 2023 has seen the phenomenal rise of generative artificial intelligence (AI), the latest in a long line of AI technologies designed to help organisations to improve their business. And there is little doubt that the promise AI holds is vast - from streamlined operations and personalised customer experiences to groundbreaking innovations. As with any new technology, the hype around it is as large as its potential business benefits. Despite this, an increasing number of organisations are making efforts to implement it into their business processes. The critical challenge with such implementations, explains Othelo Vieira, Technica...
Tech

How to build a strong data culture at your company to unlock growth opportunities in 2024

By Eric Munene, Director Of IT at Andela Data culture refers to an organizational culture of using data to derive insights and make informed business decisions. Companies operating in Africa can build a strong data culture by arming themselves with data and the right set of people, policies, and technologies. Africa's population is on track to nearly double, reaching 2.5 billion people by 2050, according to projections. The World Economic Forum estimates that 70% of global wealth creation by 2030 will be facilitated through digital platforms underscoring the pivotal role Africa's engineering talent is poised to play in transforming businesses worldwide. As this potential unfolds, data emerges as the linchpin for unlocking future growth opportunities—a prospect reserved for companies fost...