Epiq has unveiled a cutting-edge Agentic AI platform integrated into its Service Cloud, designed to transform the legal industry. By combining proprietary Epiq technology, third-party tools, and human expertise, the platform enhances decision-making, efficiency, and effectiveness for legal professionals. With applications across contracts, litigation, compliance, cyber response, and more, the Agentic AI platform accelerates complex legal workflows, reduces costs, and offers rapid, insightful results.
Category: Tech
Is your CRM growing your business or just helping you survive the chaos?
Many businesses treat CRM systems as digital filing cabinets rather than growth enablers. This article, featuring insights from Eldon Bothma and Hayley Blane of Braintree, explores why CRM should be more than an operational tool—it should drive strategic value, measurable results, and long-term business growth. Learn how South African companies can close the CRM maturity gap by shifting from compliance-focused systems to smart, scalable customer engagement platforms powered by AI, automation, and data insights.
Community Wifi, MVNO and the rise of hybrid communications providers
As South Africa progresses toward universal broadband access through SA Connect, hybrid carriers are stepping in to fill the digital gap. Combining fibre, community WiFi, and MVNO services, these agile providers deliver affordable connectivity to underserved communities. This article explores the rise of hybrid models, their business case, and the critical role of integrated billing solutions in enabling sustainable expansion.
Unleashing Possibilities: How Meta AI Empowers Everyday Life in Nigeria
In Nigeria, “I dey make am” is more than a catchphrase — it encapsulates the spirit of resilience and creativity that drives everyday people to overcome obstacles and chase their dreams. Meta’s new campaign, Make Am with Meta AI, highlights how Nigerians are leveraging Meta AI to unlock new possibilities in their daily lives. From students using AI to conduct research, to entrepreneurs generating marketing ideas, to creators transforming their visions into reality, Meta AI has become an indispensable tool. Available for free on WhatsApp, Instagram, and Facebook Messenger, Meta AI empowers users to learn, create, and innovate, driving progress in both individual lives and communities.
Digital Cooperation Organization Launches AI Ethics Evaluator Tool to Promote Ethical AI Worldwide
The Digital Cooperation Organization (DCO) has launched the DCO AI Ethics Evaluator, a policy tool designed to help governments, organizations, and developers assess and mitigate ethical and human rights risks in AI systems. Introduced at the AI for Good Summit 2025 and WSIS+20 in Geneva, the tool operationalizes the DCO’s Principles for Ethical AI through a structured self-assessment, offering tailored recommendations for ethical AI implementation.
M-KOPA-branded Smartphones Surpass 1 Million Sales in First Year
M-KOPA, the leading fintech company focused on enhancing financial inclusion, has achieved an impressive milestone: over 1 million smartphone sales within its first year of launching its own brand. The smartphones, embedded with M-KOPA’s Smart Money Platform, provide users across Africa with access to affordable credit, health insurance, and device protection. The company’s flagship X20 model and additional devices like the X2, M10, and S34 are revolutionizing how smartphones can be used to drive financial independence, particularly in emerging markets. With an assembly plant in Nairobi, M-KOPA also contributes significantly to job creation and local economic development.
Weaponising the threat: The changing face of cybercrime
The landscape of cybercrime is evolving, with companies and high-profile individuals increasingly weaponizing cyber-attacks to disrupt competitors, spread misinformation, and tarnish reputations. In this article, Richard Frost from Armata Cyber Security delves into how cybercrime tactics have shifted from mere data theft to sophisticated strategies aimed at discrediting or misdirecting rivals. These malicious activities, which include false accusations and corporate espionage, introduce complex new challenges for businesses trying to protect their reputation and data. Frost emphasizes the importance of strategic defense mechanisms, strong security support, and heightened awareness to combat these growing threats.
Cerebrium Raises $8.5M Led by Gradient to Scale the Leading High-Performance Serverless AI Platform
Cerebrium, a serverless AI infrastructure platform founded in Cape Town, has raised $8.5 million in a seed funding round led by Gradient, Google’s AI venture fund. The platform enables teams to build and scale multimodal AI applications without traditional complexity or cost. This funding will support Cerebrium’s growth and expansion, with the aim of meeting increasing demand in enterprise AI. Backed by Y Combinator and other investors, Cerebrium is already powering companies like Tavus and Deepgram, providing high-performance solutions for real-time voice, video, and data analytics applications.
Five ways AI is creating everyday risks for African businesses
Artificial intelligence is rapidly changing the cyber risk landscape for African businesses. Emmanuel Tzingakis, Technical Lead at Trend Micro, highlights five key AI-driven threats: hyper-personalised phishing, deepfakes, data governance gaps, malicious code in open-source repositories, and AI hallucinations. These risks demand urgent attention as attackers increasingly exploit AI tools for fraud, social engineering, and data breaches. The article explores how businesses can strengthen cybersecurity through better visibility, improved data governance, and proactive AI monitoring to stay ahead in this evolving digital battlefield.
Africa accelerates its digital transition: 17.5% growth expected in the data centre sector
Africa’s data centre sector is set to grow by 17.5% in 2025, driven by accelerating digital demand and strategic investments, according to the latest ADCA INSIDER SURVEY presented at the Data Centres in Africa conference. With 93.6% of industry leaders expecting continued growth, the sector is increasingly seen as foundational to the continent’s digital sovereignty, economic development, and regional integration. However, challenges such as energy access, financing, and talent development persist. ESG priorities are shifting toward energy efficiency, and digital sovereignty is gaining traction as a continental goal.