Tech Archives - Page 8 of 37 - AfricaBusiness.com

3Oct

By Africa BusinessNo Comments

South Africa News, Tech

Leveraging unified commerce solutions for customer-centric retail success

In the dynamic world of retail, understanding the evolving nature of the consumer journey is paramount. With increasing technological advancements and rising customer expectations, retailers need to be agile and responsive, ensuring their customers can seamlessly navigate an unlimited array of shopping experiences. To cater to this demand, unified commerce platforms are stepping up, offering solutions that not only enhance customer experience but also help retailers effectively manage their operations. In South Africa, where intermittent power supply often means people have to be tactical shoppers, understanding local nuances of using world-class international solutions become crucial. For instance, local retail customers often have to alter their shopping habits to 'follow the power'. P...

26Sep

By Africa BusinessNo Comments

Tech

Merchants around the globe increase spend to tackle E-commerce fraud crisis

Concerned merchants increase fraud budgets and grow fraud teams Increased automation is crucial and will ultimately help merchants save more and improve efficiency New solutions are desperately needed as businesses struggle to address spiralling fraud Most still using expensive and unsustainable in-house solutions Merchants will lose more than £39 million to fraud in 2023 Businesses worldwide plan to significantly increase the money they spend on fighting fraud, according to new research from Ravelin. Globally 75% of merchants polled say they will increase their spending on fraud, with one in five saying they expect spending to increase by 20% or more. In the UK 62% of merchants say they would be increasing investment in fraud, while in the US, the figure is 69%. In othe...

CCM’s Paradigm Shift: From Document Automation to Intelligent Solutions

19Sep

By Africa BusinessNo Comments

Tech

CCM’s Paradigm Shift: From Document Automation to Intelligent Solutions

By Wayne Toms, CEO at GhostDraft Businesses that rely on communicating to thousands of customers, often at the same time, have had to make use of document automation in one form or another. Insurers, banks, medical schemes, conveyancers, among others, have some kind of system in place to generate thousands of customer communications in the shape of policies, policy updates, wills, benefit statements, and much more. However, the world is not the same as it was just five years ago, never mind a decade ago. Customers have changed. Everyone not only has a smartphone, and they are increasingly using it as their primary means of shopping and doing their business. As such, they expect more from their insurers, banks, medical schemes, and others. They don’t want friction and they want their cont...

19Sep

By Africa BusinessNo Comments

Tech

More than technology, 4IR is Opportunity

The workforce has been transformed by increased 4IR technologies and will continue to do so for the future, which means we need to prepare people with the right skills development and education to seize the opportunities it presents says Rebatho Madiba, Business Development Digital Platform Solutions at BCX. The Fourth Industrial Revolution (4IR) has impelled a transformative journey that is redefining the very nature of work across industries. Driven mainly by the speed of adopting new and emerging technologies, however, we all agree that people remain at the core of these transformations. 4IR is driving the need for new skills and developing those new skills is one of the greatest challenges presented to CEO’s. According to the World Economic Forum's (WEF) 2023 Future of Jobs Report,...

Migrating to the cloud? Beware of the many hurdles

14Sep

By Africa BusinessNo Comments

Tech

Migrating to the cloud? Beware of the many hurdles

Businesses today are moving en masse to the cloud. However, before undertaking such a move, companies should understand the many hurdles they face, and how to overcome these, says Benjamin Coetzer, Director at local VMware Cloud Verified provider and VMware Principal Partner, Routed. Most businesses today, if they have not already undertaken a cloud migration, are certainly in the process of planning such a move. The desire to do so is fuelled by the multitude of benefits that are loudly proclaimed, including scalability, flexibility and cost-efficiency. However, while there are undoubtedly many benefits, there are also numerous hurdles to cloud adoption, and it is these challenges that CIOs need to be especially aware of when planning a migration. In fact, some of the biggest challenge...

The power of tech sales: Bridging the digital transformation gap

7Sep

By Africa BusinessNo Comments

Business, Fintech, Tech

The power of tech sales: Bridging the digital transformation gap

In today’s fast-evolving world of technology, the role of the tech sales professional is critical in bridging the gap between companies looking to move with the times and effect a digital transformation of operations, and those with the expertise to assist them. Technology has an application for just about every function across every industry sector and knowing the extent as well as limitations of your products when dealing with clients who are looking potentially to invest millions in new systems, can set you apart, says Varsha Singh has recently been appointed National Sales Manager at leading South African fintech specialist, e4. What are the key skills that tech sales professionals need in order to excel? Working in tech sales requires a number of specific hard as well as soft skill...

5Sep

By Africa BusinessNo Comments

Agriculture, Tech

Optimising chicken nutrition – new app helps farmers get feed mixes right

A free mobile app for chicken farmers is set to make optimal poultry nutrition easier, while also helping farmers save money and improve profits. The new FeedMixer App is designed by poultry nutrition experts at the Poultry Science Department at the University of Georgia in the US and funded by the World Poultry Foundation, to address a major challenge chicken farmers face. Many self-mix their chicken feed due to rising commercial feed costs and limited supply of certain grains, but often find it difficult to achieve the right balance of nutrients. Maureen Stickel, Director of International Program Development at the World Poultry Foundation, says: “When feeding birds, it’s about nutrients, not just quantity of feed. With the right feed mix, they will be healthier and more productive. Th...

5Sep

By Africa BusinessNo Comments

Events, Real Estate, South Africa News, Tech

Dynamic conversations propel the future of work and real estate at Envision forum in Cape Town

The Zeitz Museum of Contemporary Art Africa at the V&A Waterfront was the centre point for discussions around the intersection of work, real estate, and technology on 30 August as JLL, the international real estate advisory company and leading design and build company, Tétris Design x Build hosted the landmark Envision, High Performance Real Estate and Workplaces forum. The event highlighted the evolving landscape of workplace strategy, corporate real estate technology, and the future of cities in a post-pandemic world. The choice of Cape Town for the forum was a nod to an example of what a city can achieve through of resilience and innovation. “The complex issue of how to go about using technological advances, data and research about how people function at their best, and how busines...

5Sep

By Africa BusinessNo Comments

Tech

From overwhelm to oversight: How ContraForce is revolutionising security automation

Security automation is vital in today’s world and Microsoft Sentinel is a widely adopted, but complex answer. ContraForce is an easy-to-use add-on that automatically processes, verifies and warns of threats, round-the-clock. In a digital world, cybersecurity is absolutely critical, which is why an increasing number of enterprises are adopting Zero-Trust policies. However, without proper technological assistance, this means that security teams will be forced to individually verify every user, endpoint, and application, adding massively to the amount of work on their plates. Automation would appear to be the answer, which is why many companies have invested in Sentinel. This is Microsoft’s native security information and event management (SIEM) and security orchestration, automation and re...

4Sep

By Africa BusinessNo Comments

Tech

Scan to Pay Vouchers: a new way to reward loyalty

With the holiday season fast approaching, many businesses are working on gift lists and incentives to thank employees and reward loyal clients. And while the reliable (if somewhat boring) box of chocolates is still appreciated by some, what better way to thank someone than to let them choose their own perfect gift? That’s just one of the reasons why Scan to Pay powered by Ukheshe has developed Scan to Pay vouchers, says Tracy-Lee Schoeman, Vice President of Loyalty and Rewards at the largest QR payment ecosystem in South Africa. “Scan to Pay, powered by Ukheshe developed this new service after noticing a growing demand from businesses who want to pay out tailor-made loyalty or incentive offerings in bulk – quickly, seamlessly, and at a low cost. Scan to Pay vouchers combine the convenienc...