With an increased need for personalised communication when delivering complex products to customers, effective Customer Communications Management (CCM) is essential – especially in industries such as banking, insurance, medical, real estate and legal. What does “CCM” really mean and how can businesses master it to improve their offerings? In the piece, Sean Manley, National Sales and Account Manager at GhostDraft, provides insight into how CCM is key to remaining competitive and avoiding falling behind new market entrants.
With a USD 1.60 trillion market cap, the imminent intensification of Amazon’s operations in South Africa will come to shape the practices and standards that characterise and grow the domestic e-commerce landscape.
In an era marked by an urgent need for sustainability, the aviation industry stands at the forefront of change. KLM Royal Dutch Airlines understands the gravity of this responsibility and is actively working towards making air travel more eco-friendly.
Proptech is reshaping the real estate industry, with technological innovation continuously improving value creation for all stakeholders, generating efficiencies, improving transparency, and further refining the user experience.
New regional office set to benefit 14 countries including Angola, Botswana, Comoros, Eswatini (formerly Swaziland), Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, Zimbabwe, Zambia and South Africa. Firm has carved a niche in assisting the private and public sectors, multilateral and bilateral organizations, development agencies and not for profit organizations across Africa with sustainability advisory, enterprise support services, impact assessment and capacity building on sustainable development.
Consumers will increasingly be demanding choices when it comes to payment options into 2024, with security being high on the agenda and offerings that will be keenly watched as potential growth engines. Rory Bosman, Executive for Sales & Marketing at Ecentric Payment Systems adds that shoppers also want value from retailers, physical or online, when it comes to deciding where to spend their hard-earned money, especially in this difficult socio-economic environment.
This piece is about how Club Med is leveraging AI within the company (worldwide) and how it enables travelers to plan better on the travel front – in case this is anything of interest.
Whether you are an entrepreneur, logistics manager, or just curious about transportation, look no further. This blog post will dive deep into everything LTL (less-than-truckload) shipping has to offer and give a crash course on what it means, how it works, and why its popularity continues to increase in today’s market. So let’s get into it.
In the fast-paced landscape of marketing, one trend is poised to take centre stage in 2024 – Inclusive Marketing.
Jessica Hawkey, MD of redAcademy, details how to implement demand-led skills training in an IT department within a company, as well as its benefits.